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Harry Iyer, CEOKeeping abreast of current market trends, Maantic’s mature digital strategies are significant differentiators in today’s digital savvy market place. “We are in the process of defining the framework to map the process improvement plans to the overall organization’s digital strategy,” affirms Iyer.
Maantic is a global strategy and leading system integration firm which specializes in implementation and building rules-driven process applications to automate workflow and ensure repeatable success. In addition, the company’s expertise in business architecture, program management and structured agile- BPM delivery methodology, leveraging the benefits of PEGA best practices and Scrum development methodologies, empower clients with streamlined business processes.
As a long standing service provider of Pega expertise—Maantic defines a portfolio of methodologies that are customized with respect to Pega’s industry specific framework. The key initiatives include customer service enhancements, application processing automation, communication frameworks and warranty claims processing.
Maantic’s long-term association with Pega professional services permits it to prove that PRPC and Pega solution frameworks like Customer Process Manager are Minimum Viable Products seconding client’s business objectives.
We follow a structured approach and work with our clients to identify process improvement initiatives
This collaboration has enabled Maantic to gain insight into the product roadmap and design applications resulting in a win-win situation for both entities
To illustrate Maantic’s expertise, Iyer brings in an interesting case study where the company helped a large financial institution to replace their existing call center platform by leveraging Pega’s Customer Process Manager (CPM) Framework. The company’s execution expertise over all aspects of Pega technology enabled the client to gain increased customer service and lowered costs. Maantic was involved in providing the roadmap and strategy for this project.
In yet another instance, a leading healthcare payer organization who wanted to improve their client set-up and revenue recognition process capitalized on Maantic’s services to automate their entire business processes. With the help of Pega application and HC frameworks, Maantic helped the client to plan, define business outcomes and implement a real-time interface for SaaS quoting and contracting applications. This interface coupled with rules based validation and auditing enabled the client to automate 70 percent of their standard business operations, and reduce lead time for revenue recognition by 40 percent.
Through its unique offering and acumen for business strategies, core values, risk assessment and mitigation, market segmentation and pricing model, Maantic identifies itself as a key differentiator and stays competitive. For the years ahead, the company plans to focus on mid-cap companies and partner with them for building a process improvement roadmap, and delivering successful business outcomes for them.“Furthermore, with our experienced team, we understand the future need of business, and our vision is to focus on the business process consulting arena,” concludes Iyer.
Maantic launches 'Value Added Prescriptive Delivery Model' with investments in new skills and resources to accelerate client time to value
Tuesday, June 13, 2023
LAS VEGAS, -- Maanticl, a global systems integration and consulting firm at the forefront of Digital Transformation, and a proud sponsor at PegaWorld iNspire 2023, the annual conference of Pegasystems, (visit our booth, #35) the low-code platform provider empowering the world's leading enterprises to Build for Change®, has announced the launching of the new 'Value Added Prescriptive Delivery Model'. This is an expansion of Pega Services practice, aimed at building upon the success of more than 1000 successful project releases for our clients across various industries - Financial Services, Insurance, Healthcare, Aviation, Telecommunication, Automotive and Hi-Tech. Our Pega leadership team leading this delivery model is comprised of experts with more than 200 person years of vetted Pega industry experience from different parts of the globe. Our Practice is 94% Pega certified and 75% Pega Express Delivery Badge compliant.
Maantic Founder and CEO Harry Iyer says, "We are very excited to have a growing relationship with Pegasystems for more than a decade now. Our Prescriptive delivery model will bring added emphasis on design and implementation of more Solution Accelerators for our customers targeting specific pain points and to expedite their Pega implementation journey. We are excited about launching this model in PegaWorld this year."
Expanded Catalogue of Services
With a new leadership in place, Maantic plans to continue to expand its catalogue of service options for Pega clients. Maantic's expanded end-to-end service offerings already include 15+ proprietary next-generation technology assets and industry solutions some of which are featured in the Pega Marketplace. We will be displaying several such solutions at our booth, #35 including iOPS (Intelligent Order Processing System), NextGen CSR Experience with Generative AI, Grey Box Testing Tool and more.
"We are delighted to support Maantic's continued investment in building additional capabilities and capacity to support clients around the globe through collaborative planning, enablement and education. Their commitment to excellence serves as an example of how Pega's client-first strategy comes to life with and through our Partners," added Judy Buchholz, SVP, Global Partner Ecosystems at Pega.
Global Pega Practice Expertise
Maantic excels in delivering enterprise-wise Pega transformational end-to-end engagements through our consulting, implementation and Pega specialized testing team to exceed customer expectations. Our global Pega practice is built upon deep Pega implementation knowledge and experience in Intelligent Automation, Customer Decision Hub, Next Best Action, Upgrades, Cloud Migration, Contact Center Transformation, CTI and Platform migration (from K2, Newgen, FileNet, Siebel, AWD, .NET, Salesforce) across major industry domains.
"Maantic NEVER settles for anything less than the best when it comes to quality of delivery, and customer satisfaction. In the last three years, we have added 80% new customers and renewed 95% of existing customers with additional Pega footprints." – Shirsendu Sengupta, Global Head, Digital Process Automation.
Company
Maantic Inc
Management
Harry Iyer, CEO
Description
Provider of BPM services that focus on automating the workflow and increasing ROI
