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3 Digital Transformation Trends That Enterprises Must Adopt

By CIOReview | Tuesday, February 11, 2020

Companies need to adopt open communication and engagement strategies across several social and public platforms to build trust among their consumers.

FREMONT, CA: Digital transformation is reshaping the daily operations in small and medium sized businesses. With the advances in technology, every industry is trying to improve the process of their tech work. 

It is estimated that in the next few years, investment in the Digital Transformation (DX) technologies will increase rapidly because the market is continuously evolving. The latest technologies and solutions are constantly filling the market, which made it essential for the companies to follow the trends to remain in the competition. 

1. Internet of Things

Increased network connectivity with devices - It is being estimated that in the upcoming year's Internet of Things (IoT) will continue to collect more sets of data and also administer the infrastructure available in the office. 

The trends of new digital transformation consist of automated device diagnostic, maintenance, and employee performance monitoring systems. It also includes more and improved interactions with human-to-device by using voice recognition technologies. 

2. Automation

Increasing efficiency and workflow with AI - One of the significant inventions in the workplace that improves the workflow is Robotic Process Automation (RPA). The bots can execute tedious, repetitive tasks and transactions with super precision. Furthermore, the chances of committing errors are also less compared to human beings. 

RPA also decreases the number of human interactions necessary while carrying out some particular tasks like data extractions, order processing, data entry, and payroll. Usually, RPA improvises the productivity of an office and efficiently offers strategic initiatives. 

3. Mobile Interaction

Better digital experience improves customer service - Nowadays, consumers expect smooth transactions among desktop and mobile devices while they are using digital services. People open their emails and other messages from their smartphones. Moreover, a considerable amount of e-commerce interactions with the vendors is done with the help of mobile applications. 

Since mobile experiences are continuously transforming the way of contacts among consumers and service providers, it has become essential to have a strategy for providing the demands of the audience. The number of services offered by a company comes secondary, but the first part is for them to get access to those applications on their mobile devices. 

See Also: Top Digital Experience Solution Companies