4 Must-Have Skills for the Millennial Insurers

By CIOReview | Friday, July 5, 2019

Perfect skill set acts as a major advantage for the insurance industry that sources its employees from a variety of educational backgrounds.

FREMONT, CA: Employers in the insurance industry are changing their employee selection criteria. There have been a lot of transformations in the insurance industry in recent years, and the current scenario suggests many upcoming changes. These factors are driving changes in the role of people employed with insurance firms. Not only are companies looking for a new set of skills in prospective employees, but they are also making an effort to train and upgrade the talent available with them. Some of the desired qualities in any insurance professional are listed here.

•  Communication Skills

Communication skills are one of the essential skills required in the insurance industry. Other people skills are also necessary because an individual has to work with a variety of people daily and convey to them technical details and ideas in a way they can understand. The ability to negotiate through dialogues is vital.

•  Analytical Abilities

Professionals in the insurance industry have to deal with a varied range of situations. Having analytical skills enables a person to understand the situation quickly and offer effective and relevant advice or solutions. A strong base in logic is a desirable trait.

•  Interpersonal Relationships with Customers

Interaction with clients needs to be highly effective. This makes a case for excellent interpersonal skills. Maintaining healthy client relationships is an essential requirement for insurance professionals. A good rapport with customers can drive business goals and strengthen brand reputation.

•  Technical Aptitude

With digitalization, the whole industry is in a phase of transformation. Many processes will become automated, and menial tasks will be transferred to systems. Employees need technical skills to adapt to the changes and perform well in a technology-driven environment. Assistance from machines in the decision-making process and a data-oriented approach will mandate a shift in perspective for employees.

All of these skills together make for an appropriate professional in the present dynamic insurance industry.