6 Quick Steps to Manage Desktops in Fast-Paced IT Environments

By CIOReview | Monday, August 8, 2016
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Desktop management is a process to manage computers within the company. It includes supervising laptops, desktops, and other computing devices to fulfill end users demands. It is a part of system management that administers all components of company’s information systems along with database management and network management. Traditionally, the desktop management task includes maintenance and installation of hardwares and softwares, administering user permissions, and spam filtering. But in the modern day scenario, desktop management is far more than the traditional tasks and includes security related tasks, like patch management, controlling greynet applications and tackling virus and spyware attacks, are also included in it.

The challenges prevailed by ever-increasing end-user devices and the mobility trends forced the desktop admins to re-evaluate their management strategies. As the enterprise desktop management is an extensive concern for all IT administrators, monitoring of all tasks and tracking components in the network to assure that company will run safely and smoothly is critical.

Proper Backup of System Data

It is important to take backup of data so that in case of any breakdown, it can easily be recovered without any loss. Companies have made strict policies regarding backup of data and applications, however, some employees save information on local drives that further results into data loss during any kind of failure. Desktop admins can overcome this risk by taking backup of important data, updating backup policies and regularly checking with users to ensure proper data backups.

Pay Attention to Mobile Security Effects

Mobile devices are the latest endpoints in company network system; hence, it needs better protection comparative to other stationary endpoints. The best of the approach can become irrelevant after some time. In such a scenario, administrator needs to have a clear understanding of the array and complexity of endpoints to enhance enterprise mobile security. A checklist on the security metrics can come handy as well.

Pivot to Features of Desktop Patch Management Software

Patch management is an important function, but sometimes it leads to the use of multiple patch management softwares. The administrator needs to stick with the most important features of patch software, like extensibility, reporting, and removal of patches, centralized control, etc to ensure that the best tool is selected for desktop management.

Make Checklist for Desktop Audits

While planning for the next desktop audits, the admin needs to make a checklist to keep their IT house in order. A well-built checklist can assist in proper management of software, hardware, and applications. Always remember, a strong IT department can tackle many issues well within time.

Leverage Features of Windows Task Manager

The feature of task manager inbuilt in Windows can help in memory management that too without any extra tool or services. It can fix problems related to Windows memory management by diagnosing the way of memory allocation. The task manager helps to resolve various desktop related problems by analyzing desktop memory. It monitors the dynamic memory, detects the memory leaks, and resolves them to save the system memory.

Identify Hidden Costs behind Desktop Management

The IT managers are normally aware of the upfront cost of maintenance and deployment of desktops in the company. But, some costs they ignore or overlook that further lead to disparity between actual budget and allotted budget. Once revealed, they can act as a catalyst for further enhancements and upgrades that will improve ROI and reduce ownership cost. To properly calculate hidden costs, it’s necessary to define the obvious expenses that include desktop price, deployment cost, service contracts cost, and the cost of applications and operating systems.

Conclusion

Desktop management now became an integral part of company infrastructure. All business related tasks are now performed in digitized form and as the business extends, data and systems also grow accordingly. It is now compulsory to manage desktops and fortify them from any kind of data loss. In the current business scenario, any kind of data loss can become disastrous for the company. The IT department faces challenges all throughout the PC life cycle- from deployment of applications to maintaining, upgrading, and retiring the system. Companies need to select management software that not only eliminates desktop management challenges but also increase productivity.