Actionable Tips for Improving Workforce Management

By CIOReview | Friday, January 8, 2021

FREMONT, CA: While employees are the cornerstone of an organization, managing the workforce is not an easy task. HR pros often face a hard time connecting with and understanding their employees. This is why organizations should chalk out a strategy for improving workforce management.

Let us look at some useful tips for workforce management:

Automation Is the Key

Multiple studies over the past few years have discovered that companies can save up to 4 percent of their gross payroll by utilizing an automated workforce management system. They can achieve efficient scheduling, time and attendance, as well as absence management. There are also a few other projects that can have such a strong impact on the organization in such a short amount of time. If businesses automate these tasks, it will free up valuable time for HR pros to focus on other valuable projects.

Providing Flexibility and Control

Today people want on-demand self-service- from online banking to online shopping. They want to have 24 hours of access to information. Likewise, employees want the same independence at work. Many organizations are empowering their employees by giving them the flexibility to manage their schedules according to their convenience. Employees can manage everything, including disclosing availability, bidding for open shifts, and requesting time off directly via a company-branded portal, data collection device, or app. These self-service abilities would empower employees, and also, they would help managers streamline processes, which, in turn, would free up time for them to focus on strategic goals.

Utilizing Analytics

With the help of analytics, businesses can have a holistic view of their workforce. Cross-functional workforce management analytics provide operational reports that allow businesses to explore aggregated data, enabling them to turn meaningful insight into strategic business decisions. Also, it is important to analyze metrics for employees, compensation, overtime, absenteeism, competencies, accrual liabilities, and even accident counts.