Advanced Analytics from Accenture to Unlock New Opportunities for Telecom Industry

By CIOReview | Wednesday, August 26, 2015
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NEW YORK, NY: Accenture has recently announced the launch of five advanced analytics applications for the telecommunications industry. These will empower users with customized analytics insights enabling them to make smarter, data-driven decisions.

The applications are developed on Accenture Analytics Application Platform which is a scalable platform that develops industry and function-specific advanced analytics applications that are reusable, configurable and adaptable to meet the needs of each organization uniquely.

The key attributes of the new advanced applications are:

Network Predictive Fault Management: Predicts network incidents before they occur.

Revenue Forecasting: Forecasts revenues in different areas such as customer base, activations, cancellations and traffic to support revenue-generating business decisions.

Bundle Pricing: Supports the development of effective pricing strategies for offering bundles.

Call Volume Forecaster: Improves the planning, staffing and management of contact centers by providing users with insights on forecasted call volumes and right staffing resources needed to support the center.

IT Governance: Deals with optimizing and improving IT infrastructure efficiency, even when transitioning to virtualized environments.

Accenture currently has a total of 25 advanced analytics application covering telecommunications, retail, financial services, and utilities industries. In addition to these pre-build applications custom applications can also be developed to fulfill a company’s unique requirements.

All the advanced analytics applications offered by Accenture are capable of running independently or on the recently launched cloud-based Accenture Insights Platform as an end-to-end Analytics-as-a-Service solution consisting of an integrated suite of contemporary technologies, consumption-based commercial arrangements, and enterprise support.