Alert Enables Access to Trusted Ones for Tackling Health Issues

By CIOReview | Monday, July 27, 2015
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FREMONT, CA: HelpAround, a Contextual Patient Support company, launches Alert, a healthcare app that leverages data from Apple HealthKit platform to send notifications to the user to generate health alerts.

With access to the HealthKit’s blood glucose data, Alert instantly notifies the user to send an alert in case the incoming glucose reading deviates from the predefined range.  Furthermore, it enables users to communicate with their trusted ones to find a solution together for their chronic physical or emotional ailment.

Todd R. Weiss covers for eWeek.com  how the app gets the glucose readings through a wireless glucose meter and later synchronizes with Apple HealthKit to monitor a patient’s readings. In addition to the sending alerts, the app also allows a user to make conference calls with their 3 contacts to provide more details about the emergency and also intimate if an ambulance needs to be called.

"Multiple apps are working together to help users. The beauty of HealthKit is that the transfer of all the medical data between the apps is now automatic," says Yishai Knobel, CEO and Co-founder, HelpAround.

“For Android users, Alert does not collect the glucose data directly, so the app must be manually used by a patient to notify their emergency contacts that they need help. The Alert help screen can be found on the user's smart phone lock screen, where it can be easily accessed on Android devices,” says Weiss in the website eWeek.com. Many other diabetes apps today monitor and track glucose readings, but are aimed at helping patients track their status each day, rather than calling for help if needed.

The free version of the app does not include the conference calling capability. Instead the app provides text message notifications for free. Three free conference calls are included before a user would have to pay for the conference call service, if desired.

"With Diabetes Helpers, we saw thousands of strangers stepping up to help each other, but we also learned how much fear our users cope with. We recognized that in times of trouble it is imperative for anyone to be able to easily reach the most trusted people in their lives." explains Knobel.