Architecting Enterprise Search Engines-That Deliver Value

By CIOReview | Friday, March 31, 2017
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As the volume of information to be handled has surpassed expectations, in addition to taking desperate forms, it’s becoming a herculean task to pick out relevant information as per the requirement. Employees need to have ready access to data for varied applications including business operations, regulatory compliance and business intelligence. In this regard, powering efficient enterprise search engine turns crucial—making employee’s work simple and fast with access to the crucial information they need in real time—with no time delays. Enterprise search also complements the intranet to provide maximum value from the valuable data/information that sits within any organization—including data bases, document management systems, professional’s minds, email inboxes, servers, or in the darkest spots in cloud. In the current epoch, modern enterprises are increasingly implementing enterprise search which sufficiently proved successful from the perspective of adoption, usage, and the number of times users find information out of their total search, and the flexibility to customize and personalize presentations according to the user’s requisites.   

With the implementation of advanced analytics, machine learning, social media feeds and high-powered search engines, like Google, the way people use and find information has traversed to a whole new level. Further, after prolonged years of habituation to Google’s advanced semantic search querying it’s hard to accept things that are more complicated or time consuming than Google’s methods in the enterprise environments too. Therefore, spotting the right information instantly at the time it is required has become crucial as it could be—an important factor every enterprise should open their eyes to. After all, efficiency cannot be gained if enterprise data is saved in a content management system that does not easily provide information on demand. Further, there should also be a search system that immediately identifies the specific data that a user is looking for—closely related to his/her work domain, rather than bringing back every result that matches the searched word—a common problem faced by the SharePoint 2013 users. This is in fact a secondary burden, as the user again needs to search for files or information from the pulled out list.

Fortunately, companies today can incorporate from a plethora of emerging technologies like content analytics, predictive coding and search-based applications to boost enterprise search. Mentioned here are some of the best methods to build a more powerful search that yield relevant results.

Adding Improved and Operation-specific Enterprise Search Engine atop ECM

Including appropriate search capabilities to ECM system can bestow powerful search tool that can even pull out important data, structured or unstructured, from enterprises’ finance and human resources applications, shared drives and PCs—unlike picking up files or packets from ECM repository alone. For enterprises storing/sharing documents, images or files in the cloud, need to get their search engine work even outside their firewalls too.

Boost SharePoint 2013 Search

Enterprises can build their own SharePoint search apps that are intuitive with simple interface, further linked to an advanced search. Further, the system should adhere to the established security permissions—displaying results only if the user who has performed the search is entitled with access to the result. Accurately understanding the content and tagging it properly to enterprises’ metadata strategy in addition to wisely planning data categorization, lays the path for search engines to deliver accurate, relevant information to users.

Keeping Contents Clean

Enterprises should ensure that their searchable contents are maintained clean and with high quality. By partitioning search scope, they should see that the content stays live and active in search repositories—except the returning content to be added within a stipulated time period.

Deploying Auto-classification Tools

With an Auto-classification tool, employees can drastically reduce their effort and subjective aspect of manually tagging each document. Many Fortune 100 companies have been adopting this technology which has played a key role in simplifying enterprise information management.

Bottom Line

Experts do conform to the fact setting up effective enterprise search strategies are difficult, but it is worth baring the pain as it can drastically offers organizations with increased business outcomes.

                                                  SEMrush