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The expectation of a customer versus the reality of what they receive as a product is one of the major challenges in the sales world. Very often, customers have a different belief about what the product should be and what they actually receive stands miles away from that belief. There is a high chance of the product being of the wrong size, color, shape, or not functioning in the way the customer expected. This unfortunate process leads to disappointment, inaccuracy, and painful revisions. Moreover, it remains one of the reasons for firm’s reputation loss. Another case is that, though buyers often prefer endlessly customizable products and options, salespeople balk at this idea in a belief that customization might interfere with various metrics of the product. Moreover, it is not easy for manufacturers to keep up with uniquely tailored goods for each customer.