Been to a Tech-Dine Yet?

By CIOReview | Monday, June 24, 2019

To prevail over the changes in consumer demand,  restaurant technology is gaining an edge with advances in hardware technology. But it makes the change seem more exiting and soothing as the restaurant owners have started to perceive the value of technology.

FREMONT, CA

The food and beverage industry has been striving to embrace modifications in the rapidly growing world until the introduction of specific technologies came into the picture.

POS System:

POS technology can be considered the spine of any restaurant tool, as it combines the hardware and software constructed to streamline the business functionality at the point of acquisition. A well-built POS system can help in tracking every detail, starting from food expenses, profit boundaries, labor costs, to loyal customers, alongside supplying real-time analytics to make smarter and data-driven decisions.

Handy Ordering Devices:

In order to select a dish, employees can take tableside orders with portable devices like tablets rather than walking from the customer to the POS system. The tools used by the staff are portable and prepares meals faster by transferring the order to the kitchen automatically, ultimately gaining superior customer satisfaction by cutting short the wait-time.

Kiosks:

The self-serve kiosks are closely related to tableside ordering, so restaurants that are fast-casual or have counter service can benefit extensively by implementing a kiosk. The attempt to improve order accuracy can help in eliminating food wastage, taking care of the overflowing traffic during busy days, and imparting financial advantage without any interruptions.

Placing Orders Online:

Equivalent to tableside ordering and self-serve kiosks, online ordering provides an on-demand element and lets the customer conveniently select and pay for the purchase using preferred means. Since the dealers might charge a hefty commission, it is convenient to employ a POS system with a built-in online ordering feature without any extra gratuity.

The Digital Way:

Digital menu boards are steadily gaining popularity in the world of technology, especially in the QSR segment, where digital signage is considered to be a rich content along with images and video to an otherwise tedious and unexciting menu.

Employee Tracker:

An employee scheduling software can reduce the efforts taken by a restaurant owner to track workers and monitor them by deploying applications that manage staff and hold them accountable for variations in their shifts.