Black Book Launches Updated Mobile Healthcare Survey Apps, Announced Today

By CIOReview | Monday, August 20, 2018
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Black BookTM, the acknowledged leader of unbiased and vendor agnostic healthcare product and services research, announced today the release of their newest mobile applications. The native iOS and Android applications are available immediately on Apples App Store and Google Play.

The enhanced functionality was created to support the continued expansion of mobile healthcare surveying initiatives for Black Books more than 300,000 users. The mobile application allows healthcare information technology specialists, management and stakeholders to take advantage of Black Books centralized user satisfaction surveying and ad hoc polling platform. The users of healthcare technology and services including financial, clinical, technology and ancillary management and staff in providers organizations from hospitals, IDNs and physician practices are free to participate. The updated 2018-2019 survey apps also include technology product and service feedback functionality for health insurers, managed care plans and government agencies on payer-specific services and software as well as hospitals, physician practices and other healthcare delivery providers.

With Black Book, enterprises of all sizes can offer invaluable feedback to peers, potential buyers, investors, media, software user groups and vendors directly on their product experience and service performance with the ultimate goal of improving patient care and independent information for healthcare consumers. Third party in-app validation of identity and respective vendors utilized is mandatory for new respondents. Returning survey participants can use their LinkedIn, Facebook or Twitter log-ins to enter new reviews.

The survey development team has put in a tremendous amount of work to make this release possible over the past year, said Doug Brown, founder of Black Book Market Research. We are thrilled that the companys success continues to allow us to do what we do best, provide competitive insight from users on specific healthcare IT key performance indicators on managed services and outsourcing, consultants, products and software.

Black Book survey users are able to complete their vendor satisfaction and client experience responses on their smartphones and tablets, as well as through online surveys, ad hoc polls and through traditional call center interviewers.