BPM-Streamlining and Automating Business Process

By CIOReview | Friday, May 19, 2017
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Today, businesses across the globe are undergoing constant changes, due to the frequent product upgrades, regulatory changes, and disruptive technology. In this ever-changing business environment, enterprises are compelled to transform and improve the business in order to thwart the competition and flourish. Failing to do so, will likely result in higher cost, lower revenues, less motivated employees and fewer satisfied customers. Enterprises need an efficient solution, with the help of which they can enhance their enterprise performance with operational excellence and business agility.

Enter Business Process Management.

Business process management or BPM is a powerful tool that integrates various techniques and methodologies to optimize business process. By implementing BPM, enterprises can streamline the business processes with the organization’s strategic goals and meet the needs of the customer. Today most of the enterprises will have business processes designed to meet particular objectives. However, these processes are often coupled with issues like process being inefficient, unreliable and redundant. To address these issues, BPM carries out a fresh scrutiny, leveraging models, metrics and analysis to make evaluations and discover needed improvements that will yield better performance.

With the help of BPM, businesses are able to ensure that processes are integrated smoothly with high quality, less waste and less effort. Additionally, BPM is more beneficial to startups and other companies with smaller budgets. Some of the important benefits that BPM provides are as follows:

Increased efficiency is among the top benefits that companies enjoy upon deploying BPM. As business often undergo performance and efficiency issues such as inability to effectively monitor overall progress, poor interdepartmental handoff and more, they need an efficient solution to help companies identify and eliminate inefficiencies to the benefit of the bottom-line. They are able to address these with the help of efficient BPM solutions.

It is important for organizations to be compliant with industry regulations. With the help of BPM, enterprises ensure that organizations can implement regulatory requirements quickly, thereby preventing delays in compliance and any associated taxes. Adopting BPM enables enterprise to integrate compliance into the process life cycle. This also implies that organizational processes will become transparent and visible to employees.

BPMS often bridges the communication gap between business users and IT. With BPM, the focus is not on “processes”, and not applications. It is a way of working within the organization that ensures it can derive these benefits. Apart from this, other benefits of BPM includes the ability to handle exceptions faster and better, the ability to make better informed decisions, and the ability to execute consistently, which is vital for providing a better customer experience. When all processes are running effectively and are streamlined with corporate strategies and objectives, companies become more lucrative and competitive.

Additionally, working with agile workforce today is more critical than ever before. In reality, companies whose processes are inflexible to change can have a dropping effect. The need to change can come from almost anywhere, both inside and outside of an organization. Latest opportunities may necessitate change in order to capitalize on them. New business partners or customers may require change in order to accommodate a different way of doing business.

By deploying BPM programs, companies can change their existing processes or implement new ones faster, smoother, and more efficiently than they could ever do with any other option. This ability to stay flexible and quickly adapt in the face of changes both foreseen and unexpected is a powerful driver of competitive advantage for every company.