Business Transformation Strategy Is Incomplete Without IT

By CIOReview | Wednesday, August 31, 2016

We live in an interesting era of technology right now. Multiple transformation triggers in today’s business environment; which either transforms businesses or withers them. Businesses transformation is a holistic process for aligning people, process, and technology initiatives more tightly with its business strategy and vision. The way an organization understands and engages with its customers identifies the list of areas that will be modified the most by IT-enabled innovations.

Many organizations want to replace their outdated legacy technology and get modernized as quickly as possible. To set out with, it is important to redefine organization’s strategy in light of current conditions. If you look at how technology is updated in an organization, executives need to match the technology adoption curve with the technology value curve. IT departments, which are highly capable of supporting new business ideas and opportunities translate the strategy into tangible terms and communicate it down the bureaucracy to the tactical level. This unlocks the productivity margins and assists businesses in gaining a significant competitive advantage while delivering outstanding customer experiences. While the process might face technological discontinuity in implementing these changes, however, it’s far better than being hauled by vintage methods.

How does IT contribute?

The right IT enterprise architecture measure capabilities, map specific product lines and predict lifecycles of systems to recognize where meliorations can be made.  By looking into the interdependencies of systems and technology, the enterprise architecture helps in defining how the changes would affect the architecture.   IT department track down duplicate or facultative applications and other redundancies, including the potentially broken systems. Thereby, it allows the businesses to choose phase of adoption it wants to be a part of, inviting more intelligence and mobility to its operations and products. Ignoring enterprise architecture can cost you big and implementation of newer techniques can become lengthy and painful—try making the most of the technology investment.

The implementation involves different processes—such as adding emerging digital technologies, upgrading legacy systems or, SaaS-based software or services, or other technology to support specific business functions. Early adoption of technology helps in upgrading existing systems to enhance the user experience. Further, it is imperative to understand the pattern in the outcomes after transformation occurred.

Not Only Technology is Involved in Strategy

Application modernization, in particular, challenges center on finding the knowledge and the skilled workforce. Primary skill gaps have been faced in earlier times while implementing a transformation and those were non-technical, called soft skills. IT pros at various organizations are much aware of this gap, and it is said that being aware of the problem is equivalent to the half job done.

Below are certain commitments and characteristics that would make innovation a priority for an organization, and prolifically contribute to the innovation agenda:

1.    Innovation takes off from the top in hierarchy - It starts out with a CEO’s commitment, shared by the company’s cross-functional leadership. They lead such innovation initiative—either alone or together with a business partner.

2.    The sooner the better – Organizations usually get divided between managed innovation and structured approach for their growth. Although, the structured approach can potentially increase the flow of ideas—moving it quickly to the center of the organization, while, giving people a shared understanding of a business helps speeding the innovation efforts and take it to new heights.

3.    New approach with better perspectives – A cross-functional innovation board within an organization can take an open approach to innovation through crowd-sourcing and encourage end-user ideas. Typically, IT and Business and can engage together to identify innovation opportunities.

4.    Invest in innovation - The right skills, the perfect mindset, and the ability to produce—these may be required for the survival of the industry, but investment in innovation is important too. It generates decent results when one invests in emerging technologies group. However, investing in innovation doesn’t imply to nil your funds, just be creative on a very lean budget indeed.

There will be forever, ongoing innovations and a never-ending battle for development in the organization. The cycle of transformation needs to be integrated into the organization and incorporated at every level in order to bring an open, agile, and customer-oriented design.  As long as IT pros keep the lines of communication wide open for the business organizations, the implementation strategy has a very good chance of gaining far-flung adoption—and thereby succeeding.

The old adage says, what gets measured gets done!