CallidusCloud and ServiceMax Aids Field Service Representatives to Obtain Quotes for Desirable Results

By CIOReview | Tuesday, October 6, 2015

DUBLIN, CA: Callidus Software, provider of cloud-based sales, marketing, learning and customer experience solutions joins alliance with ServiceMax, provider of field service management solutions for technicians to benefit field service representatives. The partnership blends CallidusCloud CPQ (configure, price, quote) solution with the ServiceMax mobile field service solution enabling  representatives to quickly configure and present a professional quote while in front of a customer to drive sales.

"Partners are a critical piece of ServiceMax's go-to-market strategy," says Jonathan Skelding, Director of Technology Alliances, ServiceMax. "Our partnership with CallidusCloud not only fills a customer need, but adds a category leading solution to help field technicians and support sales teams drive more revenue at the point of sale."

ServiceMax’s certified CPQ solution has the ability to serve field service customers of all sizes and in a variety of markets. The solution transforms field service technicians into a revenue generating team delivering an opportunity to capitalize on revenue opportunities at the time of sale.

When a quote is generated by the CPQ, the customer can sign and approve the quote on the field service technician's tablet at the point of sale with the support of CallidusCloudeSignature by DocuSign.

"CPQ is a key part of the CallidusCloud Lead to Money Suite, and this partnership shows the widening scope of how the suite can accelerate sales and increase revenues," points out Matthew Nieman, senior director ISV alliances at CallidusCloud. "By adding CPQ to their existing technology, ServiceMax will enable its customers to sell faster from lead to money through their service teams, who are already vital to long-term customer retention."