Calltower to Unveil CT Call Recording and Skype for Business with Salesforce.Com Integration

By CIOReview | Tuesday, March 8, 2016
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SOUTH JORDAN, UT: CallTower, a leading provider in the communications is all set to roll out CT Call Recording and Skype4B with Salesforce.com Integration at Enterprise Connect. Being the provider for enterprise-class unified communications (UC) solutions Call Tower is launching these two new products to boost CallTower’s Microsoft and Cisco enterprise voice platforms.

CallTower’s On Demand Unified Communications Solution has proved beneficial for smaller, growing businesses with multiple offices as they achieve class of service traditionally reserved for enterprises. CallTower is known to bring most advanced best-of-breed technology together in to unified hosted communication solutions. Skype for business, Adobe, contact center, Cisco, collaboration tools and global networks are some of the best in breed integrated business communication technologies delivered by the reseller and white label program of CallTower.

Tom Sullivan CallTower’s VP, Direct and Wholesale explained, “Our reseller and white label programs encourages growth by offering incentives with high profit margins to our valued partners, while providing award winning implementation, 24x7x365 support, unrivaled project management and integration into our proprietary Connect portal. CallTower continues to innovate business communication technologies by delivering next generation enterprise class products, such as CT Call Recording and Skype4B with Salesforce.com Integration, that add benefits to organizations of all sizes. We are excited to be exhibiting at Enterprise Connect and look forward to demonstrating the benefits of our latest products to our partners.”

CT Call Recording is an innovative tool that delivers essential business call security for legal compliance and quality assurance, in an easy to manage platform. It also allows organizations to record voice, video, chat and screen captures.

Now CallTower Customers will be able to experience the new Skype for Business interface firsthand. In order to provide best productivity and efficiency to the customers two powerful business tools have been merged together in Skype4B with Salesforce.com Integration. The Skype for Business integration with Salesforce.com not only allows a user to generate new opportunities from a call but also allows them to launch Salesforce.com from the same call. Furthermore as an icing on the cake, this revolutionary integration also logs inbound and outbound calls into the CRM.