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Captivated Launched Its Latest Online Booking and Scheduling Features

By CIOReview | Tuesday, January 5, 2021

The partnership with Periodic would support companies using Captivated to perform appointments, ease scheduling for their employees, and better connect customers by scheduling in real-time via text messaging.

FREMONT, CA: Captivated, a leading supplier of business communications technologies, launched its latest online booking and scheduling features, powered by Periodic. This partnership with Periodic would support companies using Captivated to perform appointments, ease scheduling for their employees, and better connect customers by scheduling in real-time via text messaging.

Captivated allows companies of all sizes and sectors to further engage prospects and clients through their safe business connectivity network, supporting instant messages, video chat, online appointment lists, purchases, forms, and streamlined workflows.

"Our collaboration with Periodic delivers tremendous value to our customers," shared Bryan Anderson, Founder, and President, Captivated. "While they choose us because of the way Captivated helps drive revenue, reduce cost, and deliver a superior customer experience, online appointment scheduling takes everything to the next level. It means our customers are set up to enjoy more appointments, stronger show rates, further cost reduction, and a customer experience that their competitors simply cannot touch."

Businesses using the latest online scheduling feature can submit appointment requests via Captivated text messages, gather details via forms incorporated into the booking process, and see booked appointments in Captivated conversations. Company owners can also identify the availability windows and sync their Google or Microsoft calendars to automatically update the availability. They will also send e-mail and/or SMS updates for booked appointments.

"We are thrilled to power the booking and scheduling technology through Captivated," remarked Brad Wisler, Founder, and CEO, Periodic. "Their communication platform is a true leader in the market, and they just raised the bar yet again by allowing instant scheduling and booking through text messaging."