Cisco Honors Groupware Technology as its Gold Partner

By CIOReview | Tuesday, April 5, 2016
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CAMPBELL, CA: Groupware Technology, a data centre infrastructure solution provider has procured Cisco Gold Certification by achieving Cisco’s four advanced specializations—enterprise networks architecture, security architecture, data center architecture and service provider architecture. The company also attains the broadest range of expertise along multiple technologies, as it integrates Cisco Hybrid IT and the resale of cloud and managed services into its offerings. Groupware Technology benefits from Cisco’s highest level of certification, which offers its Gold partner with technical support, productivity tools, online training, marketing resources and sales promotions.     

Generally, Gold partners are provided with a framework by Cisco Channel Partner Program to build the sales, technical and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. With this certification, the company can set high standards and improve its service delivery to its customers. Mike Thompson, President and CEO, Groupware Technology asserts, “Advancing our partner status offers a significant advantage for our customers and will ensure that they have the highest level of Cisco design and integration expertise as they modernize their data center environments and move towards cloud-capable applications and services.”

To enhance the experience of the customer, Groupware Technology has undergone thorough training and certification procedures, which also include third-party audit. The audit acts as a test to evaluate the provider’s managed services— technology skills, business practices, customer satisfaction, presales and post-sales support capabilities and other factors which the customer considers when choosing the partner.

Cisco’s Gold partners have access to Cisco’s resources which include customer satisfaction best practices and tools, partner education connection, and marketing resources and support. Additionally, the company is eligible to participate in Cisco Channel Incentive Programs where they can present their business strategies in defined advanced technologies, solution sales opportunities or new businesses.