Cloud-based Voice Dialing solution from AudioCode

By CIOReview | Wednesday, March 12, 2014

FREMONT, CA: AudioCode a Voice over Internet protocol solution provider introduces VocaNOM, a new cloud-based voice dialing software-as-a-service solution for enterprises. The VocaNOM application is part of AudioCode’s One Voice for Enterprise Mobility solution suite.

The VocaNOM application allows mobile and office employee callers, as well as external callers, to make automatically routed voice calls directly to the requested person in the organization. This is attained by simply stating the name of the person or department they wish to call and then being automatically transferred to the requested party thus avoiding the hassle of searching for phone numbers or waiting to speak to an operator.

VocaNOM offers a cloud-based SaaS solution for mobile and office calls in enterprises. It is currently available in Israel and will be rolled out to other countries in the coming months. The provision of the application through the cloud is expected to accelerate the adoption of the service in the organization, significantly reduce telephony costs and improve employee efficiency.