Corporate Travel Management Revamped by AI

By CIOReview | Wednesday, May 29, 2019

FREMONT, CA: For business travel managers, the obstacle of overseeing massive budgets, the multitude of vendors, contracts, invoices, and human resources built on them, is worsened by the growing demand of travelers to make their trips expedient, stress-free and personalized to their choices. Usually, companies have relied on thorough guidelines and policies to help them conduct their employees’ travel arrangements, but with the development of Artificial Intelligence automated services, the management solution has gained traction as a forerunner for smoother proceedings.  

Most of the corporate travel managers are after the adoption of the conduit, making certain that they have full the precision of what is going on and where travelers are booking. But a “one-size-fits-all” strategy with narrow regulations act as deterrents to the flexibility and personalization desired by today’s business travelers. The reformation to this can be found in the abundance of data that is now available and able to be understood through AI, neural network technologies, and machine learning ventures.

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AI Optimization:

For years, modernized innovation hubs have been collecting data and developing tools to understand traveler choices so they can provide optimized recommendations and customized preferences to them. By examining itinerary behaviors of travelers across companies, the AI automation tools can predict what traveler preferences better.

When preferences can be catered to without even asking for them, search time is heavily reduced, and traction is increased. Even shifts in traveler patterns can be detected beforehand while negotiating with properties.

AI Automation:

As the abilities of AI are fine-tuned and more broadly adopted day by day, companies will be able to eliminate prolonged and preventive policies. As these systems become smarter and automated gradually, momentum will be enabled even earlier in the booking processes.

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Over time, travelers can skip the search portal entirely. Only with appointments in their calendars, they can get the preferred hotel recommendations without even asking. Ultimately an AI-powered recommendation mechanism could eliminate the dependence on potential complications of last minute changes.