Craft Specialist Michaels Upgrades to Infor's Latest Version of Workforce Management Tool

By CIOReview | Monday, May 16, 2016
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Lisa Pope, VP Cloud Strategy, Infor

Lisa Pope, VP Cloud Strategy, Infor

NEW YORK, NY: Infor, a prominent player in the cloud-based enterprise resource planning (ERP) space has announced that North America’s nifty arts and crafts specialty retailer, Michaels, will be upgrading to the latest version of Infor Workforce Management (WFM) tool. Michaels has made this decision in the light of its booming workforce, which is believed to exceed 40,000 employees.

Michaels has opted for the Infor WFM, which is a part of the Infor Human Capital Management (HCM) suite to benefit from the tool’s enhanced mobility features in the upgrade process. With the Infor WFM workforce mobility module, organizations have eliminated the gap that kept employees beyond the reach of performing workforce-related tasks on the go.

In addition, the mobile capabilities will be of great use for employees and managers alike—from checking work schedules to setting shift preferences, and checking upon their work and vacation records—right from the convenience of their smartphones. The advantage of cloud computing is that it will also facilitate Michaels’ managers to edit time sheets, approve or reject reporting employees’ requests without having to log into the workstation computers.

With around 2,800 customers, and 45 million users, Infor has a global service that stretches across 96 countries. And with customers like Michaels, adding on to Infor’s clientele, the cloud specialist is witnessing remarkable expansion. “The growth Infor is experiencing marks an inflection point for the company, where the heavy investments we’ve made in cloud software to meet the unique industry needs with an elegant user experience are paying dividends,” says Charles Phillips, CEO, Infor.

Infor offers deep industry-specific applications and software suites, engineered for speed, with an innovative user experience. “As solution providers in this space, Infor charts simple predictable path for customers to retire legacy software and upgrade their mission critical applications to the cloud,” adds Lisa Pope, VP Cloud Strategy, Infor.