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CSC Launched Chronic Care Management (CCM) Service for Better Care Of Senior Patients

By CIOReview | Thursday, March 31, 2016

FALLS CHURCH, VA: CSC rolled out a full-service Chronic Care Management (CCM) service with Reliance ACO as its first adopter. CSC’s CCM solution, the first-of-its-type in the U.S., offers healthcare providers a simple and efficient technology-based approach for participation in the CMS CCM program. A similar service was also launched in UK last year. This service concentrates on providing seniors down with at least two chronic conditions with an improved quality of life.   

“Our mission is to bring the very best to our providers,” said Dr. Mohamed Siddique, President, Reliance ACO. “After a thorough evaluation across the market, we selected CSC because it offers the only end-to-end CCM solution that delivers the technology, logistical and patient engagement support for meeting 100 percent of CMS guidelines. It’s scalable to meet our physicians’ needs and cost efficient as it doesn’t require a capital investment. We will be recommending the CSC CCM solution to our member physicians.”

“This highly beneficial and scalable fee-based service aligns with the goals of modern healthcare organizations, which are moving to value-based models of care,” said Dr. Robert Wah, CSC’s global chief medical officer. “CSC’s CCM solution allows physicians more time to focus on the patient, improving patient outcomes and enhancing communication between patients and their caregivers. It also ensures that the care meets all of the CCM program requirements, while employing advanced technology that makes it easy for physicians and healthcare teams to bring the best care to our seniors.”

CSC has pioneered comprehensive CCM Solution as-a-Service and offers the same in partnership with Smartlink Mobile Systems and Generation One of Southfield. Smartlink Mobile Systems offers its platform to ensure compliance with the requirements of the program and seamless collaboration with the clinics with the CCM program management and electronic medical record (EMR) agnostic coordination between providers and mobile patient communication. Patients with chronic illnesses can avail this care coordination solution that includes patient outreach center, care transition management, patient education, seamless integration and interoperability with EMRs, enhanced mobile engagement with exception-based management and much more.

“We are delighted to partner with CSC to help healthcare providers transform their care delivery models in preparation for value-based payments,” said Siu Tong, chief executive officer, Smartlink Mobile. “With the multitude of downward reimbursement pressures that providers are facing this year, the CCM program represents a tremendous opportunity to impact both clinical and financial outcomes immediately. CSC brings unparalleled global experience in care management and quality-driven methodologies that will be an enormous asset to healthcare organizations embarking on this journey.”

“CSC’s CCM solution is a natural extension of our innovative healthcare technology solutions and services we’ve launched globally,” said Lisa Pettigrew, CSC’s general manager, Americas Healthcare & Life Sciences. “It reflects the investment CSC is making in comprehensive population health enablement solutions and services to meet the rapidly evolving needs of our healthcare clients and the industry overall.”