DataHero Intuitively Delivers Data Analysis Insight from Zendesk and HubSpot Sources

By CIOReview | Thursday, September 24, 2015
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BOSTON, MA: DataHero, a provider of self-service cloud BI, announced support for a newly released formation between Zendesk and HubSpot. DataHero will now generate insight across the entire customer sales cycle and customer support processes, by enabling offered and sales professionals to simply beget information visualizations, analytics and dashboards.

Companies can now leverage on this to view support analytics from Zendesk with sales and offer information from HubSpot to emanate a seamless routine for tracking pivotal metrics. Zendesk will now power its web-based help desk support tool to facilitate the businesses to provide top-tier customer support.

"DataHero is empowering users to combine data across both Zendesk and HubSpot," states Maxime Prades, Director of Platform, Zendesk. "Businesses need to be able to easily analyze their customer interactions on Zendesk with data from other cloud services to gain a full picture of their customers. By bringing together marketing, sales and service, this integration supports better customer service and more meaningful conversations."

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Embedding Zendesk into the platform will enable companies to investigate sheet information and support bucket over time; simply daydream tickets by tag, assignee or status; as good as draft tickets by priority. The software impulsively customizes Zendesk ticket data, analyzes it for patterns and then delivers best suited charts for the data being processed.

DataHero integrating with HubSpot, ensures HubSpot customers to fast brand pivotal metrics in their offered information and simply mix it with information from other services they use, like Zendesk to get a full design of their campaigns. By uniting both Zendesk and HubSpot together, users can now tighten a loop on patron support and marketing; streamlining patron satisfaction, group opening and offered initiatives, eventually bolstering sales with the help of its advanced technology.