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While businesses across all industries faced unprecedented challenges in what was the most arduous year of modern history, automation emerged as the front runner in 2020. The increased dependence on automation has boosted the growth of technologies such as Artificial Intelligence (AI) and robots to a point where customers are highly reliant on them to guide their car trips, autocorrect their text messages, and even scrub their kitchen floors. Unsurprisingly, the appreciation for automation has found its way into the workplace.