Digitalization Changing the Way of Eating, Drinking, and Cooking too!

By CIOReview | Tuesday, July 9, 2019

From the food we eat to the quality of food we order, technology has covered it all!

FREMONT, CA: Today the impacts of digitalization are easily visible in every sector such as retails, customer services, productions, and manufacturing; the science behind this is the generated data collected from every possible mediums and processed into valuable analysis to transmit across different channels for the further benefits. Similarly, in the case of food and beverages, advanced technologies are contributing to reshaping the ways of eating, drinking, and even cooking. In the recent digital years, the food service industries are adopting data analytics to improve their quality and also to improvising the offerings for customer satisfaction. Read on!

• Delivery Options

The explosion of technology has changed the access to food, introduced us with numerous applications for fast and accurate food orders. The data logic lies between the time of food order by the customer until the delivery at their home. The usage of data like name and ratings of the restaurants, time taken for preparation, tracking the food once it is out for the delivery, and even the feedback system are available online in our mobile. Meanwhile, AI and machine learning can improvise the process by the analysis and calculations for better strategies.

• Supply Chain Transparency

The implementation of a data system in the entire operation allows the business to be more transparent, which also builds customer trust. It improvises the insightful visibility of the company and highlights the areas for improvements; the solution automatically offers efficiency and better performance. The supply chain transparency can help the organization to track the food stocks or on the contaminated food for secure and quality food service.

• Digital Experience

The days are gone when the customer only had to select from the provided dish list of a particular restaurant. The data access from different restaurants at a time in a single portal gives the benefit of multiple menus. In fact, for dining out, instead of traditional booking ways and wait-services customers prefer to pre-book the dates according to their seat preference.

In the changing world around us, technology is the key player, which dominates the majority of industry requirements. Data applications are not a surprise factor anymore with the rapid growth in data generation. And here the rapid growth means new opportunities and innovations for the excellent food experience.