Dimension Data Introduces Cisco Spark Hybrid Services

By CIOReview | Wednesday, March 9, 2016
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ORLANDO, FL: Earlier this week, Dimension Data and Cisco announced the launch of Cisco Spark and Spark Hybrid Services globally. Dimension Data will utilize its global reach and expertise, that is spread across five continents in 58 countries to provide Spark and its hybrid services to boost adoption, business return and user experiences.

Cisco Spark provides cloud-based business communications that allows customers to message meet and call any person either through mobile devices, desktops or meeting room end-points. The next generation of the Spark Service is the new Cisco Spark Hybrid Services that links clients’ existing on-premises collaboration capabilities to Cisco Spark in the Dimension Data Collaboration Cloud Services that makes both services to deliver the best service.

“Dimension Data is excited with the extension of our Global Cisco Collaboration relationship supplementing recent announcements around Cisco WebEx Cloud Connected Audio and Cisco Hosted Collaboration Solutions (HCS) to deliver a seamless global collaboration experience for our clients, underpinned by Dimension Data’s global services and cloud footprint,” said Dimension Data’s Group Senior Vice President, Ian Heard.

2016 Connected Enterprise Report suggested that the user is the vital consideration in collaboration. More than 60 percent of 900 organizations surveyed prefer easy to use applications, flexibility of consumption and user mobility took the top spot while formulating the collaboration strategy.

“Cisco’s Spark Hybrid Service is the key to unlocking real adoption of collaboration tools within the enterprise while leveraging existing investments and assets. It’s the springboard for CIOs to introduce new features at a rapid pace into their organizations, maximize their investments, and increase production without exposing themselves to business risk,” said Joe Manuele, Dimension Data’s Group Executive.

From the day of launch, the Cisco Spark Message and Meeting, and Cisco Spark Hybrid Services are made available all over the globe. The new exciting feature – Cisco Spark Calling will be updated in U.S. and Australia in the second half of 2016 and to the rest of the world in 2017.