Dimensional Insight enables Western Maryland Health System to Improve Healthcare Quality and Reduce Costs

By CIOReview | Thursday, February 25, 2016
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BURLINGTON, MA: Dimensional Insight a provider of BI solutions for complex, highly-regulated and compliance-driven industries such as healthcare, announced that they have aided Western Maryland Health System’s to successfully shift from a fee-for-service to a value-based care model. The transition was facilitated by implementing Dimensional Insight’s award-winning business intelligence solution, the Diver Platform. After adopting the new model, Western Maryland Health System was able to identify ways to reduce costs while concurrently improving the health of its patients. Most notably, the health system was able to move from being in the last place out of 46 Maryland hospitals in terms of quality-based reimbursement measures to first place in the state.

Western Maryland Health System located on Willowbrook Road in Cumberland, Maryland offers a comprehensive range of general and specialty services for medical, surgical, pediatric, geriatric and obstetrical patients. The firm is dedicated to providing patient-centered care and improving the health and well-being of people in the communities it serves. WMHS pursues continuous improvement through creative new ideas, methods, and practices while shaping dynamic partnerships in advancing health and well-being.

 “With Maryland being the first state in the U.S. to reimburse healthcare providers according to a value-based care model, Western Maryland saw the immediate need to implement a business intelligence solution to better leverage our data and improve revenue and the overall health of our population,” said Tracey Davidson, quality manager at Western Maryland Health System.

“After looking at a number of major business intelligence players, our organization ultimately selected Dimensional Insight’s Diver Platform, which allows our health system to make critical care adjustments based on care delivery trends and enhance both our quality-based reimbursement as well as our overall quality of patient care,” added Colby Lutz, business intelligence analyst for Western Maryland Health System.

Using Diver, the health system has been able to construct a discharge discrepancy report that compares data from multiple systems in order to highlight and resolve patient inconsistencies. The patient mismatches per month have now been reduced to zero after implementing the Diver Platform and has significantly shrunk the care gap. In addition, because Western Maryland was able to reduce unnecessary patient readmissions, it was able to avoid Health Services Cost Review Commission (HSCRC) penalties.

“As we continue to see more healthcare organizations shift from a fee-for-service model to a value-based model, the need for an effective business intelligence solution is greater than ever,” said Fred Powers, co-founder and CEO at Dimensional Insight. “By allowing Western Maryland to showcase the value and ROI that they have experienced through the Diver Platform during HIMSS16, it is our goal that similar organizations will start to realize the value of an actionable data analytics platform and the benefits it can bring to one’s healthcare facility.”