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FREMONT, CA: Buying products from online and offline stores are two different customer experiences, but both of these will be almost similar in the near future. In a real store, humans assist in finding the right product according to customer preferences. This will be completely different in online stores, where a virtual assistant guides and help in buying the product by asking various questions. The purchases done by virtual assistants will be more realistic, and its purchase decision will be better all the time.