Email the Instant Messaging Way with Send; the New App from Microsoft

By CIOReview | Friday, July 31, 2015
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FREMONT, CA: Taking the email innovation forward, coming straight from Microsoft Garage is a new app nicknamed ‘Send’, designed for in-and-out instant messaging (IM) services.

The new smartphone app is specifically intended for reducing the respond time of conversation across email. Send gives a simple, quick text message like experience allowing users to send co-workers a message without a signature, subject line, salutation or formal email constructs. Contrary to other IM clients, send is more focused on its business users. User can quickly email their boss, teammates, partners or customers outside of organization even if they don’t have an IM app installed in their device or their colleague phone number. The app delivers in a ‘get-in get-out’ scenario where user can instantly message when they are busy.

Send connects to office 365 business and school email accounts to surface frequent and recent contacts. It also syncs all the conversation from outlook, letting the user continue conversation from anywhere. Based on frequency and recently used contacts it places the messages at the top of the homescreen. All the user has to do is just swipe to start a new conversation. It also delivers real time chatting visibility by letting user view if correspondent is typing their response.

.In an article for TechCrunch, Sarah Perez details Send’s capability to give user the control to access their customized emails. All Send messages comply with user’s organization email compliance policies being considered as other work email. Microsoft is also keen on shortly releasing more controls for IT professionals.

Send already had an iPhone release with further plans include offering it on Windows Phone and Android platform.