EMM: Balancing Mobility and Security in Healthcare

By CIOReview | Friday, October 14, 2016

The fast-paced adoption of mobility solution is changing the face of healthcare industry. Tagging healthcare organizations with the latest mobile technologies and applications significantly boosts the bond between practitioner and patient, and also facilitates clinician to deliver better healthcare.

Clinicians today are able to extract patient information, gain insights on symptoms and scrutinize lab reports on smart devices. Not only devices, there are certain apps that helps healthcare professionals (HCPs) to carry out vital tasks like maintaining health record, time management, consultation, patient management and more. Besides, physicians can also analyze and assess patient’s condition utilizing the data pulled out from monitoring devices.

While this solution offers numerous benefits, it also increases complexity. The quick transfer of clinical data and swift access to the crucial medical records could be at stake if the device is not properly protected. On those grounds, many healthcare organizations tend to adopt Enterprise Mobility Management solutions and strive to overcome challenges associated with privacy and confidentiality.

The key aspect to achieve stability, and protect crucial enterprise data enable robust healthcare mobile security practices and simplify choosing appropriate solutions designed for today’s constantly evolving healthcare business landscape.

Securing Mobile Healthcare Devices

The adoption rate of health-related apps has nearly doubled over the last two years from 16 percent to 32 percent, as per PwC report. With the aim to enhance patient engagement, each and every HCPs aspires to access these apps and information across any device over any network at anyplace, which could lead patient’s personal information as well as industries vital data to jeopardy. Organizations can overcome this situation by implementing best practices to use mobile devices safely.

Some of the best practices organization must follow to protect the vital information from breaching include managing security settings and robust configurations by setting solid remote lock and auto wipe policy, monitoring entire application and protecting it by encrypting app information and preventing the access of non-authentic apps to the crucial documents.

Mobile Device Management

To perpetrate these best practices, it is crucial for health organizations to have a mechanism to preserve the sensitive information upon device being lost or stolen. This is where MDM comes into picture; most of the industries are adopting mobile device management (MDM) solutions that are now productized within EMM by many vendors. With this, healthcare firms can manage mobile devices by equipping tools to carry out best and secured practices that enhances growth, increases productivity, and embrace innovation.

MDM and identity-access management, in tandem can help streamline policy and develop centralized access controls across the company. This solution can be leveraged as anti-theft system—it can be configured to notify upon identifying suspicious behavior and immediately report error codes on all the devices.

Identifying Right Policy

The ultimate aim of identifying the appropriate policy is to empower clinicians with mobility solutions and provide optimal healthcare, helping organization to serve patient-oriented care efficiently.

Implementing BYOD policies in healthcare organizations allows employees to use personal devices securely at work place and access the data to deliver better care to patients more quickly. In addition, BYOD policy that organizations choose should also educate people to use the mobile apps and devices securely. But the challenge is segregating personal and business contents without putting patient’s information at risk.

This dispute is commonly addressed by deploying data and app containment policy; this can be achieved by executing mobile apps discretely from all other apps in order to prevent data breach. Furthermore, this isolation between personal and healthcare information embrace IT to protect data using appropriate BYOD policy.

Comprehend organizational needs before choosing solution

It is important to know what exactly staffs are supposed to access on their devices; this could assist IT admins to implement the right mobility solution. Whether it is to check the condition of the patient or simply access the email, it is wise to choose the best mobile strategy from business perspective; this could constitute combination of BYOD and COPE. Empowering clinicians with various mobile device and option is crucial but it should not be accompanied with any security risks. Finally, there seem to be no end for identifying and maintaining the balance between mobility and security. It’s hard to change, as the deployment of mobility solutions grows tremendously, along with mounting, complicated mobility threats.