FieldAware Releases True Crew, a New Feature

By CIOReview | Tuesday, May 10, 2016
Lynn Jones, VP of Marketing, FieldAware

Lynn Jones, VP of Marketing, FieldAware

FREMONT, CA: One of the leading mobile, cloud-based field service automation solutions providers FieldAware has introduced True Crew, a new feature for large service organizations. The new functionality will enable crew-based scheduling, task assignment, time tracking and inter-crew communications for heavy equipment manufacturers and dealers to increase efficiency and productivity. “Our cloud-based software provides ease-of-use with incredible flexibility, which enables field service organizations to amaze their customers,” said Lynn Jones, VP of Marketing, FieldAware.

By easily connecting field technicians with customer/job specific data and powerful tools, both in the app and in back office systems FieldAware allows service organizations to automate their processes with its mobile app. True Crew allows each crew to be managed as a separate group within the FieldAware solution for large service organizations that deploy crews with multiple team members in the field. It distributes functionality from a central, organization-wide point to potentially hundreds of sub-groups while feeding data and information back up into central CRM, ERP, Inventory and other systems of record.

Based out of Texas, United States, FieldAware offers a field service platform, which has an Open API. Without having to disrupt the ERP, CRM and/or accounting systems, customers can integrate the technology into their existing systems. With incredible flexibility its field service management software is easy to use combination that enables field service organizations to better serve their customers and outperform the competition. Enabling companies to take full and rapid advantage of the power of mobility, FieldAware combines its software with the industry’s best professional and support services.