Harbor Link Appoints New Leadership Member Susan Hageman
CIOREVIEW >> Telecom >> NEWS

Harbor Link Appoints New Leadership Member Susan Hageman

CIO Review

Harbor Link appoints Susan Hageman as Business Development and Sales President.

FREMONT, CA: "On behalf of the entire team at Harbor Link, we are thrilled that Sue has joined our organization. She brings a proven track record in sales management, great experience in building new teams and launching new markets, while producing top sales people and achieving results," comments Felix Dialoiso, Founder and CEO of Harbor Link. "The knowledge, skillset and vision that Sue brings to Harbor Link is exciting, we look forward to the impact she'll have in helping us drive our mission to connect the entire Mid-Atlantic region."

One of the leaders in telecommunications infrastructure, Harbor Link Holdings, revealed the appointment of Susan Hageman as the new President of Business Development and Sales. The telecommunications industry has been Sue's focus for more than three decades, with a focus primarily on regional and national facilities. A strong sales, marketing, business development, network expansion, account, and sales development professional, she has worked with various companies that have brought fiber connectivity to various commercial buildings and data centers across the region.

Previously, Sue worked for Assured Communications Advisors as Executive Director of Sales, where she complimented the critical network needs of facility-based fibers that connect subsea cable networks to terrestrial networks. She joined forces with two other industry leaders in 2018 to start Tenebris Fiber, where she served as CEO until 2022. Since 1990, Sue has worked with facility-based carriers.

"I'm extremely excited to have the opportunity to join Harbor Link. With our dark fiber infrastructure initiatives, we have a unique market opportunity to bridge the digital divide across the region, and improve the fiber connectivity for the various end-users within the local communities," Hageman stated. "I look forward to utilizing my skill set and past experience in the industry to continue to drive the growth and development of Harbor Link's network."

More in News

Enterprise innovation sandboxes often lose their usefulness at the boundary between experimentation and production. A team may prove an idea quickly, then encounter weeks of access requests, security reviews and infrastructure dependencies before the work can enter the enterprise environment. For executives assessing a sandbox, the relevant distinction is whether it merely creates a protected place to experiment or shortens the path from an approved idea to deployable work. Production similarity deserves close scrutiny. A sandbox that operates under different tools or controls can make early development seem faster while delaying integration work. The stronger model reflects the conditions a team will eventually face, including access rules and deployment requirements. Governance then becomes part of development rather than a review layer added later. That matters particularly for AI work, where an experiment can be easy to demonstrate but much harder to sustain once enterprise data and release practices come into play. Self-service creates another procurement problem. Removing every gate may increase speed during experimentation, but it can also leave IT having to rebuild control later. Excessive centralization has the opposite effect, forcing routine provisioning through ticket queues and approval chains. Buyers should assess whether administrators can establish reusable policies and templates while giving teams room to provision approved resources themselves. The practical measure is not unrestricted autonomy. It is how much waiting and repeated setup the environment removes without separating experimentation from enterprise oversight. “The Calibo model works with existing enterprise systems rather than requiring their replacement and connects experimentation to a controlled Path to Production.” Compatibility with the existing technology estate is equally important. Large enterprises rarely have a clean stack that can be replaced around a new sandbox. Multiple clouds may coexist with legacy systems, while development work passes between specialized tools and data platforms. A sandbox that demands wholesale replacement can turn adoption into another modernization program. Buyers need to understand how the environment coordinates work across existing systems and whether generated artifacts remain inspectable and modifiable rather than being locked inside the platform. Data readiness can expose the same weakness. Requiring every possible source to be prepared before experimentation begins creates unnecessary groundwork, yet loosely governed sample data may produce a result that cannot survive production review. A useful sandbox should let teams establish the trusted data required for a defined use case, preserve traceability and expand that foundation as the work progresses. This keeps data preparation proportional to the idea being tested while preserving a credible route beyond the prototype. That balance between usable data and production readiness is built into the Calibo approach. Calibo provides a Business Innovation Sandbox, a governed environment designed to mirror production conditions. It gives teams role-based tools and workflows. IT can predefine approved configurations and access rules through policies and templates, allowing teams to provision what they need without sending every request through a manual approval queue. Its model works with existing enterprise systems rather than requiring their replacement. Calibo’s Path to Production provides a controlled release process for moving validated work into enterprise or Calibo-managed environments while IT retains control over deployment requirements. Calibo also applies Minimum Viable Data to establish the trusted, governed data required for a specific use case instead of preparing every possible source in advance. These mechanics address the central procurement risk of creating a sandbox that accelerates prototypes but leaves production friction untouched. Calibo merits consideration where enterprises need experimentation to remain governed and connected to eventual deployment. ...Read more
A business intelligence platform chosen at the regional headquarters may seem ready for use across Latin America. That impression can change once country teams begin connecting their data. Financial records may be held in separate systems, and a sales category used in one market may carry a different label in another. The platform can place the figures on one dashboard, but that does not mean they can be compared reliably. Treating the region as a single reporting environment can hide these differences. The interface may  look consistent even when each country records information differently. One team might recognize revenue  when an order is placed, while another waits until delivery. Both  figures can appear in the same report without representing the same stage of a sale. Currency conversion can tell a different story from the one local teams are seeing. Managers may track  rising sales in national currency, only to find that the regional report shows a decline  once those figures are converted. Keeping the local numbers alongside the consolidated results  helps explain whether performance changed or the exchange rate did. Language raises a more routine concern. Spanish and Portuguese interfaces help, but translated  menus alone do not make a platform suitable for local use. Field names and reporting   instructions must match the language employees use at work. If a label seems unfamiliar, teams may interpret it differently and enter information inconsistently. The picture becomes less reliable when some information comes from distributors or other outside parties. They may submit reports on different schedules or use formats that do not match internal systems. Recent figures from one country could then appear beside older information   from another. The dates may be visible somewhere in the system, but users can still overlook them when reviewing a regional total. Country teams may also find that a standardized report leaves out details needed to explain local performance. A sales decline could follow a temporary supply interruption rather than weaker   demand. A late delivery might affect one reporting period without pointing to a broader customer problem. Managers need some way to record that context without preparing a separate presentation for every review. Giving each market complete control over its reporting structure is not a practical answer either. Too much variation would make regional comparisons harder and add work during consolidation. Some definitions need to remain consistent across the business. Other fields may need to vary because they explain conditions specific to a country. These decisions are best made before the dashboard has been finalized. Data owners in each market can   identify conflicting definitions and delays in the reporting cycle. Regional teams can then correct differences that would distort comparisons while clearly marking those that cannot be removed. Buyers should look beyond whether a BI platform can display information from several Latin American markets. The more useful question is what happens when that information does not follow the   same definitions or reporting timetable. A regional dashboard becomes dependable only when it shows those local differences clearly instead of covering them with a uniform design. ...Read more
Enterprise Resource Planning (ERP) solutions are becoming increasingly important for organizations in Latin America as businesses aim for greater operational efficiency, improved visibility, and enhanced decision-making capabilities. Companies in sectors such as manufacturing, distribution, retail, logistics, healthcare, agriculture, and professional services are investing in integrated business management platforms to streamline their processes and support sustainable growth. Today, businesses manage a wide array of interconnected activities, including finance, procurement, inventory management, human resources, production planning, customer service, and supply chain operations. ERP platforms address these challenges by creating a centralized environment where information flows seamlessly across departments. The growing need for operational agility is encouraging organizations throughout Latin America to modernize legacy systems and adopt more integrated technology strategies. ERP solutions help businesses respond more effectively to changing market conditions while supporting long-term organizational objectives. As enterprises pursue greater efficiency and scalability, ERP platforms continue playing an increasingly important role in business transformation initiatives. Improving Operational Efficiency and Business Visibility Financial management remains one of the most important areas supported by ERP systems. Organizations benefit from greater visibility into financial performance, budgeting activities, cash flow management, and reporting processes. Access to centralized financial data helps business leaders make more informed strategic decisions. Inventory and supply chain management capabilities are driving ERP adoption. Centralized information improves consistency and supports better human resource management. Organizations can monitor stock levels, improve procurement planning, and optimize resource allocation through integrated workflows that reduce manual processes and improve operational efficiency. Manufacturing companies increasingly rely on ERP platforms to support production scheduling, quality management, resource planning, and operational monitoring. Improved coordination between departments helps reduce inefficiencies while enhancing productivity. Customer service functions also benefit from integrated business systems. Access to real-time information allows organizations to respond more effectively to customer needs while improving communication and service delivery. Workforce management features help businesses streamline employee-related processes such as payroll administration, performance tracking, scheduling, and workforce planning. The ability to create a unified operational environment continues to make ERP solutions valuable investments for organizations pursuing greater efficiency and business visibility. Technology Innovation and the Evolution of ERP Platforms Modern ERP solutions have evolved from traditional business management systems. Advances in cloud computing, automation, analytics, and artificial intelligence are transforming how organizations use ERP technology to support daily operations. Cloud-based ERP platforms have become increasingly popular because they offer flexibility, scalability, and easier access to business information. Organizations can manage operations across multiple locations while reducing infrastructure complexity and improving system accessibility. Automation is helping businesses reduce repetitive administrative tasks and improve process consistency. Automated workflows support greater efficiency while allowing employees to focus on higher-value activities that contribute to organizational growth. Data analytics capabilities are becoming central components of ERP systems. Organizations can analyze operational performance, identify trends, and gain actionable insights that support strategic planning and continuous improvement initiatives. AI is beginning to influence ERP functionality by supporting forecasting, process optimization, and decision-making activities. Intelligent tools help organizations anticipate business needs and respond more proactively to operational challenges. Business leaders and employees expect secure access to critical information regardless of location, enabling more flexible and responsive operations. ERP providers are investing in advanced security features designed to protect sensitive business information and support regulatory compliance requirements. Technology innovation is helping ERP platforms become more intelligent, adaptable, and aligned with the needs of modern enterprises. Business Growth and Future Opportunities Organizations throughout Latin America are increasingly viewing ERP systems as strategic assets rather than simply operational software. Integrated business platforms support growth initiatives by improving visibility, scalability, and organizational agility. Small and mid-sized businesses are becoming important adopters of ERP technology. As solutions become more accessible and flexible, organizations of various sizes can leverage advanced capabilities previously associated with larger enterprises. Industry-specific ERP solutions are also gaining popularity. Businesses often seek platforms tailored to the unique requirements of sectors such as manufacturing, agriculture, healthcare, logistics, retail, and professional services. Digital transformation initiatives continue driving demand for integrated technology ecosystems. Organizations recognize that effective business management requires connected systems capable of supporting evolving operational needs and customer expectations. Sustainability objectives are beginning to influence ERP adoption as well. Improved resource management, operational efficiency, and performance monitoring capabilities can help organizations support environmental and operational improvement goals. Workforce development remains important as ERP implementation success often depends on employee adoption and effective change management. Organizations continue investing in training and user support to maximize technology benefits. ERP solutions in Latin America will continue evolving toward more intelligent, cloud-enabled, and industry-focused platforms. The emphasis will remain on helping organizations improve efficiency, strengthen decision-making, and support long-term business growth. They are strategic business tools that enable operational excellence, organizational visibility, and digital transformation in an increasingly competitive marketplace. ...Read more
AI optimization has become increasingly important for organizations. Companies are integrating artificial intelligence into more complex business systems and decision-making processes. Enterprise AI is being refined through continuous performance measurement, improved data management, and efficient resource allocation to achieve greater consistency and reliability in daily operations. As organizations expand their use of AI across various industry sectors, the need to optimize AI performance is driving them to adopt structured governance practices, enhance model oversight, and raise standards for operational accuracy. Shifting business requirements are influencing how organizations are thinking about AI optimization, with a greater need for more flexible deployment strategies and scalable operational frameworks that can adapt to changing workloads. Organizations are giving more importance to making their models more adaptable by optimizing their implementation processes and integrating technical and business functions for long-term efficiency. These changes are leading towards a more organized way of optimizing AI while ensuring that AI continues to perform reliably in ever-changing business environments. How Does AI Optimization Improve Business Performance? AI optimization improves operational productivity by increasing the speed, precision and effectiveness of AI-driven business processes. Visitech.Ai supports this objective through real-time, interactive analysis of large datasets using AI-powered visualization tools. Better-performing models can reduce delays, limit avoidable errors and accelerate routine and complex functions, enabling organizations to optimize workflows, strengthen operational agility and achieve greater efficiency in dynamic business environments. Businesses are also leveraging the AI optimization process for obtaining meaningful insights, optimizing processes, and improving organizational performance by making decisions based on data analytics. With advanced analysis skills, companies are able to gain a better understanding of their risks, adapt to changing business situations and become better at handling future challenges. Better visibility on business operations leads to making better decisions and supports the execution of strategic priorities in dynamic market environments.   AI optimization helps businesses build stronger market agility by improving their ability to adapt to evolving customer needs, emerging trends and shifting industry conditions. Optimized AI systems improve scalability, enhance service quality and support the expansion of business operations while maintaining operational excellence. These capabilities reinforce market competitiveness, strengthen organizational adaptability and help businesses respond confidently to changing market conditions. What Innovations Are Driving the Evolution of AI Optimization? Recent innovations in AI optimization are transforming how organizations develop and manage AI capabilities with advanced computing methods and intelligent automation technologies. Developments such as machine learning automation, generative AI models, edge computing and advanced model-training methods are enabling more sophisticated AI systems that can process complex requirements more effectively. These advancements are encouraging organizations to develop more advanced AI frameworks while improving the ability of AI systems to handle diverse operational scenarios. Stattus Technology applies precision engineering to improve operational efficiency across durable, adaptable architectural aluminum systems for outdoor environments Innovations are also influencing the evolution of AI optimization in explainable AI, automated model management and advanced AI orchestration frameworks. These technologies are helping organizations improve transparency, streamline AI lifecycle management and maintain better control over increasingly complex AI environments. As innovation continues to progress, organizations are adopting more intelligent optimization approaches that enable more efficient AI deployment approaches, improve system responsiveness and strengthen the future readiness of AI-driven operations. ...Read more