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Home Security Provider ACA Acquires Hawk from Interface Security Systems

By CIOReview | Tuesday, May 27, 2014

NEWTOWN SQUARE, PA: Alarm Capital Alliance, home security provider has announced that it acquired Hawk Security Services Residential Division from Interface Security Systems but the terms of the deal have not been disclosed. As part of the acquisition, ACA will assume over 27,000 residential customers bringing its total served to more than 170,000 customers nationwide. ISS will continue to own and service its 12,000 Hawk commercial customers in Texas under the Interface brand name.

As ACA incorporates these accounts into their existing customer base, they will maintain Hawk Security’s knowledgeable staff and regional branch offices in Dallas/Fort Worth and San Antonio ensuring that the Hawk Security customers will continue to receive the same, great local customer service they’ve come to expect. The company will operate under the name “Hawk Security, a member of My Alarm Center,” which is ACA’s direct to consumer umbrella name. As a member of My Alarm Center, Hawk Security customers will benefit from enhanced services and additional resources focused on the ultimate customer experience.

Hawk Security’s Regional Vice President, Mike Shirley, will continue to serve the organization as Vice President and General Manager and will be instrumental in the transition process and future of Hawk Security.

“We have had a presence in the Texas market for many years and are excited about significantly expanding our customer footprint in a fairly concentrated region. We are very impressed by the operating team at Hawk and are thrilled to support Mike Shirley as he continues to run the business. All around, this is a fantastic opportunity for ACA to do what ACA does best, integrate and enhance acquired businesses,” said Amy Kothari, President and Chief Executive Officer of Alarm Capital Alliance, LLC.

Michael Shaw, Chief Executive Officer of Interface Security Systems, LLC said, “Over the last 8 years, we built Hawk Security into a premier provider of residential security services in the Texas market. We are confident that ACA represents an outstanding new owner for the business, given their residential focus and commitment to leveraging Hawk’s platform. The sale of Hawk will allow ISS to devote increased financial and operational resources to our fast growing and market leading commercial managed service business.”

In addition to Amy Kothari, Anastasia Bottos, Chief Business Development Officer and EVP of Acquisitions, and Scott Peterson, Chief Financial Officer for ACA were instrumental in completing the acquisition and Brandon Savage, SVP of Customer Experience and Operations, will oversee the transition and integration.