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FREMONT, CA: The emergence and adoption of new technology have been changing the banking experience for the better in recent times. The banking industry is one of the more traditional, but it is on the verge of transformation, thanks to technologies like artificial intelligence and machine learning. AI and ML help banks deliver services in a much-improved manner and reduce dependence on human experts. The technologies can impact many aspects of the functioning in the banking industries at many levels, but some of the critical improvements can be seen in the following areas.