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How Can Content Service Platforms Benefit Businesses?

By CIOReview | Monday, December 9, 2019

Content services are very crucial for every enterprise to deliver its software solutions efficiently. How can a content service platform contribute more to the enterprises' efforts to delivering content?

FREMONT, CA: Content services platforms (CSP) are modular, open, agile, and cloud-ready. CSP delivers capabilities and privileges that extend beyond legacy enterprise content management (ECM) systems. 

The modular, open, and API-led architecture of content services platform offers the agility to address existing realities, including the migration to the cloud, the digital content explosion, the increase in data-related regulations, tech-savvy users, mobile expectations, and the pressure to deliver quick, iterative innovation in support of digital transformation objectives.

Legacy ECM solutions struggle to keep pace with today’s computing environment and dynamic business with their decades’ old architecture.

The following is a rundown of some ways through which content services platform can be used to benefit business and IT alike.

1. Advancing Cloud Strategy

cloud computing

Migrating content services workload to the cloud helps enterprises achieve agility and significant payback. The elastic scalability and cost-effective storage resources of the cloud significantly benefit the content services. Enterprise can support mobile, geographically scattered users, and use cases that need sharing content with external partners or clients. It provides flexibility to the enterprises to store content in a particular location for performance or compliance reasons.

 

2. Developing Dedicated Application Experiences

With the content service platform, enterprises can provide experiences tailored to particular use cases, content delivery channels, and applications. Some platforms offer a client-side application development framework along with pre-built content services elements for accelerating solution delivery. CIOs are advised to search for a platform that utilizes the latest UI/UX technologies so that responsive and engaging applications can be built across web, mobile, and desktop.

3. Facilitating Solution Delivery

A modular content service platform that utilizes open APIs and is designed for the cloud can cut application time from several months to a few days. The platform is also well suited to iterative software delivery techniques, such as Agile, so that enterprises can quickly respond to transforming business requirements.

4. Building Platform for Digital Business

Many established organizations have allocated a set of functional capabilities into the digital business platform for powering their digital transformation strategy. Content services platform is core enabling technology, with process and governance services. The solutions created on these next-generation platforms improve customer experience, increase the productivity of employees, and digitize core business processes.  

It is evident from the above benefits that integrating CSP in the business will surely take a company to the next level and help CIOs achieve targets which were earlier not possible.