How Collaboration Technology Has Become Essential for Businesses Today
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How Collaboration Technology Has Become Essential for Businesses Today

By CIOReview | Tuesday, September 21, 2021

Collaboration vendors will make it easier than ever for individuals to create workflows that include alerts, notifications, messaging, and more blended into their collaboration applications, whether through their own features, platforms, or leveraging capabilities provided by partners.

FREMONT, CA: In 2020, organizations made significant investments in collaboration solutions such as video conferencing and team messaging. In 2021, businesses continue to develop techniques to boost remote worker productivity while planning for possible returns to the office. With that in mind, and with the expectation that 2021 is considerably superior to 2020, here are three collaboration technology and market forecasts for the future year.

All About Workflows

As collaboration vendors increasingly aim to differentiate themselves by delivering no-code and low-code alternatives for connecting workflows with collaboration software, 2021 is shaping up to be the year of the citizen developer. Collaboration vendors will make it easier than ever for individuals to create workflows that include alerts, notifications, messaging, and more blended into their collaboration applications, whether through their own features, platforms, or leveraging capabilities provided by partners.

Video Becomes Widespread

According to research, only around a third of meeting places and less than half of workstations were equipped for video conferencing before COVID-19. Even though video adoption was already on the rise, the pandemic has accelerated it in ways no one could have predicted. Video conferencing will continue to be popular in 2021 and beyond. Because future meetings are anticipated to include a mix of in-person and remote employees, it will be available in every meeting location and on every desktop. Those who have traditionally relied on audio conferencing for work-from-home meetings will be relieved to learn that video conferencing is now widely available.

The Office Will Not Be the Same

Both organizations and people are seeing the advantages of allowing employees to work from home (WFH). WFH enables businesses to save money on real estate, hire people who live outside of their home markets, and offer flexible work schedules. Employees prefer work flexibility and the ability to avoid long commutes. Assuming the pandemic subsides soon, most employees' futures will consist of occasional or a few days per week in the workplace rather than full-time employment.

See Also: Top Collaboration Solution Companies