How Is Technology Changing The Telecommunication Sector?

By CIOReview | Tuesday, January 12, 2021

In the age of digitization, all the telecommunication companies are also facing pressure to transform digitally. Modern technological advancements are disrupting the sector and also have raised consumer expectations. So, to satisfy the customers, companies are bound to adopt these technologies.

Monetizing 5G as a business services platform

Most of the telecommunication firms have potential to harness the power of 5G as a business services platform. The Global Mobile Edge Cloud (GMEC) strategy is unveiled to help them, which will deliver a portfolio and marketplace of 5G solutions built jointly with telecommunications companies, an open cloud platform for developing these network-centric applications; and a globally distributed edge for optimally deploying these solutions.

After evaluating a portfolio of 5G edge computing solutions for different industries including manufacturing, retail, and transportation that bring together AT&T’s network, Google Cloud’s leading technologies, including AI/ML and Kubernetes, and edge computing to enable enterprises address real business challenges.

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How AI/ML and data-driven insights can transform the customer experience

Based on consumer’s content habits or proactively suggesting the best mobile and cable, try to provide tailored recommendations for consumers. Telecommunication companies can be empowered to transform their customer experiences through data- and AI-driven technologies.

To store, process, and analyze data in real-time, and build personalization models on top of this data, the BigQuery platform provides a scalable data analytics solution with machine learning built-in to telecommunication firms.

Enhancing operational efficiency to telecom IT, network, and core systems

To transform the IT and network system, telecommunication companies are adopting cloud technologies. This will provide customers with a cloud-based platform that reduces costs and improves IT efficiency while also virtualizing the network functions for their core communications networks.

As part of this effort, we’re announcing today a partnership with Amdocs to enable communications service providers to run Amdocs’ market-leading portfolio on Google Cloud and to deliver new data analytics, site reliability engineering, and 5G edge solutions to enterprise customers.