How to Drive Away Tech Support Scams?

By CIOReview | Friday, January 10, 2020

Scammers are on the rise, and computer users ought to be aware of them while taking necessary actions before and after influenced by them.

Fremont, CA: Tech support scams aim to trick the user into believing that their computer needs have to be fixed through payments for unnecessary technical support services. Some of the notable scams include phone scams, web scams, and other forms of support scams. Scammers spoof the caller ID such that it displays a legitimate support phone number from a trusted company. They make direct calls to phones, pretending to be representatives of a software company. These scammers recommend installing an application that allows them to access the user’s device. Using remote access, they misrepresent normal system output as signs of problems. When the user engages with the scammers, they give fake solutions for issues while demanding payments for a subscription to a purported support service.Top Enterprise Security Solution Companies

Being aware of the following truths can protect Microsoft users from scammers.

Microsoft does not make unsolicited phone calls or send messages requesting personal or financial information or volunteer to provide technical support to fix the user’s computer.

Do not consider any notification with a phone number as no Microsoft messages contain a phone number.

Do not download software from third-party sites as some of them might have undergone modification without the author’s knowledge to bundle support scam malware and other threats.

Microsoft never initiates any communication unless the user starts it.

Microsoft technical support never demands any pay for assistance in the form of Bitcoin or gift cards.
Here are some techniques to be embraced by the users if the user’s information is already exposed to a tech support scammer.

Uninstall applications recommended by the scammers to install.

If any user has given scammer access, they might consider resetting the device.

Frequently change passwords and consider running a full scan with Windows Security to remove any malware.

Apply all security updates once they are available.

Call the credit card provider to contest unnecessary charges for unwanted applications.

Ceaselessly monitor logon activity. Also, use Windows Defender Firewall to block traffic to services that one would not normally access.

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