IBERIABANK and Zenmonics Collaborate to Deliver Cross-channel Account Openings
NEW ORLEANS, LA: In order to give customers, an all-time access to financial transactions and self-guided tools, IBERIABANK, a financial holding company, has partnered with Zenmonics- a provider of technology services and products to banking and financial technology market.
With this collaboration, IBERIABANK is integrating Zenmonics’ channelUNITED solution, an Omni-Channel platform, a pluggable architecture that allows constant user experience across desktop, tablet, phone and kiosk channels. It also enables the financial company to bring sales and servicing mobility to branch associates and offers cross-channel account openings and scheduled appointments.
Major features of the new integration includes enhanced sales and servicing both inside and outside the branch by introducing mobileBANKER tablet application; and it enables IBERIABANK to implement its strategy of offering client-centric solutions in a cost-effcetive manner.
Talking about the partnership, Andrew Hovet, Director of Delivery Channels, IBERIABANK, says, “This is our first step in implementing solutions that ensure the digital experience for our clients is consistent with our associate-facing applications. The Zenmonics solution gives us a true Omni-Channel experience through which our associates and clients conduct transactions in a similar fashion.”
By Michael Hedges, VP and CIO, Medtronic
By Susan Doniz, Global CIO, Aimia
By Scott Welty, VP-Retail Strategy, JDA Software
By Deborah Gash, VP & CIO, Saint Luke’s Health System
By Bill Krivoshik, SVP & CIO, Time Warner Inc.
By Alberto Ruocco, CIO, American Electric Power
By Lisa Feldner, VC for Institutional Research & IT, North...
By Jim Kaskade, VP and GM, Big Data & Analytics, CSC
By Tom West, M.B.A., CIO, Nova Southeastern University
By Laura Jackson, Sr. Manager-Risk Management, ABS Consulting
By Bob Fecteau, CIO, SAIC
By Edward Grassia, CIO, Washoe County School District
By Henry Bailey, Global VP, Utilities IBU, SAP
By Elizabeth Hackenson, CIO & SVP of Global Business...
By Rosello, SVP & CIOO, Alliance Data Card Services
By Joseph Santamaria, CIO, PSEG [NYSE: PEG]
By Bill Schimikowski, VP, Customer Experience, Fidelity...
By Chad Lindbloom, CIO, C.H. Robinson
By Denise Zabawski, CIO, Nationwide Children's Hospital
By Charles Koontz, President & CEO, GE Healthcare IT & Chief...