IGEL Extends Support for Citrix HDX RealTime Media Engine 2.0 with Expanded UC Capabilities

By CIOReview | Wednesday, March 30, 2016

NEW YORK, NY: The demand for unified communications keeps on surging with every passing day for businesses of all sizes. IGEL, a developer of powerful workspace management software, software-defined thin clients, and thin and zero client solutions, surfaces in this context. They are committed to meeting the needs of the end-users by supporting a wide range of communications and collaboration solutions, including the Cisco Virtualization Experience Infrastructure and Skype for Business. The most recent announcement talks about their current project in the UC domain regarding support for Citrix HDX RealTime Media Engine (RTME) 2.0. The feature will be made available on all IGEL Linux V5 Universal Desktop (UD) thin clients and IZ HDX zero clients.

Simon Richards, Managing Director, IGEL North America says, “We are pleased to further extend our unified communications capabilities by making the Citrix HDX RealTime Media Engine 2.0 available on our Linux-based thin and zero clients.”

The HDX RTME 2.0 is a plug-in to Citrix Receiver supporting high-definition audio and video calls and integrates easily with Microsoft Skype for Business. The Engine was first introduced in December, last year by Citrix. Citrix decoupled its functionality from the backend solution to provide support for Microsoft Skype for Business Server 2015, Microsoft Lync Server 2013 and Office 365 (Skype for Business Online) as a part of the latest release.

The Citrix HDX RTME 2.0 has been made available for all IGEL Linux Version 5.0 Universal Desktop (UD) thin clients and IGEL IZ HDX zero clients, and is easily downloadable using the IGEL Linux firmware 5.09.11. Moreover, the solution can be easily embedded within an enterprise due to flexibility displayed by the IGEL Linux platform. Additionally, IT firms are benefitted with an array of utilities, including ease of management via the IGEL Universal Management Suite (UMS) software.

IT organizations utilizing today’s state-of-the-art unified communications solutions, such as Skype for Business, within their VDI (Virtual desktop infrastructure) environments will find IGEL workspace management solutions very resourceful. UMS software is an example of one such tool, clubbed under the broader spectrum of workspace management solutions.

“Supporting the convenient roll-out of the software across all IGEL-based endpoint devices, our UMS also makes it easy for IT administrators to remotely manage and make updates to the software as they become available,” remarks Gary Sharp, Sales Director for North America, IGEL Technology.