Infor Revolutionizing End-to-End Distribution Management Through PoD
NEW YORK: Infor, provider of business applications software, launched Infor Distribution Proof of Delivery (PoD) application, enabling distributors to manage delivery orders, routes, driver profiles and recording customer’s critical information from a mobile device. Additionally, PoD is designed in a way that can connect to the existing Enterprise Resource Planning (ERP) system to transfer critical information between the delivery driver and distributor in real-time. PoD application is currently available for the Apple iPhone devices, and is certified with Infor DistributionSX.e version 6.1.060 and higher.
PoD includes user friendly in-applications namely Manager and mobile functions, helping distributors to improve driver management and customer services. With the help of in-application, users can organize the deliveries for multiple orders within a customized route; capture-display-store customer information, which then automatically get updated to the back-end ERP system from where driver can easily fetch the information while delivering. On the other hand, Manager App manages and store driver profiles, routes and track delivery process throughout the day. PoD’s visual display technology is capable of locating maps, routes and other relevant customer information like signature, alerting drivers to any real-time changes. Once the delivery is successfully done, ERP system then automatically transfers key data back to the company stakeholders, enabling them to gain insights on the order status.
Application fulfilling its purpose helps distributors locate each delivery driver to monitor progress, accurately track orders, resolve disputes and improve the overall customer service, efficiently meeting growing industry demand for using mobile applications to streamline processes. “Distributors are always looking for tools to create a competitive advantage, so the ability to track, trace and document deliveries in real-time should prove to be an invaluable resource. With Infor Distribution PoD, distributors can have quick deliveries and payment settlements,” said Kelly Squizzero, Senior Director, Industry & Solution Strategy, Infor Distribution.