Intelligent Automation is All Set to Future Proof Businesses

By CIOReview | Wednesday, June 5, 2019

FREMONT, CA: Intelligent automation is transforming the way business is done in almost every sector of the economy. Intelligent automation systems detect and produce vast amounts of information and can automate entire workflows. It is already helping firms transcend current performance to achieve unprecedented levels of efficiency.

Intelligent automation couples artificial intelligence that includes natural language processing, machine learning, and machine vision with automation. The range of business challenges to which intelligent automation can be applied is expanding as the above technologies improve and become usable for non-specialists. Investors see potential in smart automation. The rapid deployment of it is ushering in a new age of productivity and innovation. As the application of intelligent automation sets a new benchmark for quality, speed, efficiency, and functionality companies that successfully employ it will outperform competitors.

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Automation of repetitive tasks is the first step begun by RPA. In the future, smart players will strategically design automation to connect their systems and data sources by facilitating users to quickly respond to the myriad threats and opportunities in the business. Situational awareness is the product of RPA that pushes decision making more in-depth into the organization to answer the changing business calls. Cognitive governance is the catalyst if intelligent automation in guiding organizational outcomes. It facilitates the framework of adopting RPA for creating actionable intelligence for firms' better decision-making capabilities.

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Though matured to the point where it has penetrated nearly every sector of the economy, intelligent automation is still developing. Businesses have to be ready for the change, spending more resources dedicated to understand the customer needs and expectations, which will lead to magnified productivity, reduced errors, lower-cost scalability and ultimately in more satisfying customer experience. In the long run, it is essential for companies in all sectors to understand and adopt intelligent automation, and its result-driven solutions.