Intelligent Future for Telco Billing

By CIOReview | Tuesday, March 1, 2016

FREMONT, CA: “New Proof of Concept Will Showcase How Digital and Communications Service Providers Can Deliver a Higher Level of Customer Engagement at a Lower Cost”, well this is just the mission to be accomplished here! Tech Mahindra, a specialist in digital transformation, consulting and business re-engineering, along with Comptel Corporation, global developers in Operations Support Systems (OSS) market for telecommunications, have joined hands to  develop a new proof of concept, leveraging Comptel’s Intelligent Data suite and supported by Tech Mahindra’s implementation capabilities.

It demonstrates the power of combining and enriching traditional charging and billing functions in the digital world.

Pritam Parvatkar, Sr. Vice President & Global Head, Alliances & Partnerships, Tech Mahindra, put forward his views regarding the processes and monolithic software systems of yesterday that are failing to cope with today’s market demands. “They are holding operators back when it comes to delivering the new generation of digital and living services customers desire quickly and cost-efficiently” quoted Mr.Parvatkar, and added by saying “Charging and billing must shift away from a post-processing operation.  A simplified, real-time, context-aware model will instead unlock customer engagement, cost-savings and revenue opportunities. Tech Mahindra and Comptel are committed to help our customers in their digital transformation and this is significant development”.

Mr.Kari Onniselka, Executive Vice President, Intelligent Data, Comptel expressed his views on this saying  “We are pleased to build on the synergy between Tech Mahindra and Comptel with this proof-of-concept effort, and to offer yet another solution that will help digital and communications service providers be better off in the short and long term.”

The Centre of Excellence, Pune, will be displaying Comptel’s and Tech Mahindra’s future billing framework, natively combine policy, charging and data management components with embedded analytics. Operators are empowered with automated, real-time decision-making and action-taking capabilities, so they can improve time-to-market and elevate their offerings.