Intellinetics Introduces Business Process Outsourcing Services

By CIOReview | Monday, July 12, 2021

Enterprise Business Process Outsourcing Services are now available from Intellinetics, Inc.

FREMONT, CA: Intellinetics, Inc., a provider of cloud-based document solutions, introduces new business process outsourcing (BPO) services to meet the evolving needs of existing customers and to diversify its service offering.

Intellinetics expands its business process outsourcing (BPO) offerings to meet better the growing market demand for new business and service models powered by a virtual workforce. Intellinetics integrated solutions are anchored by Accounts Payable invoice processing, digital mailroom services, and claims processing and represent a strategic and seamless extension of core competencies in document conversion, digital and paper-based mail processing, enterprise content management solutions, and records storage and retrieval.

Business functions have fundamentally changed in a post-pandemic environment. Intellinetics is committed to playing a critical role in providing tools, best practices, and technologies that enable virtual work models. To succeed, businesses must maintain a laser-like focus on their customers, innovation, and business performance and frequently outsource critical non-strategic cost centers to reduce costs, increase agility, and accelerate growth. Intellinetics' business process outsourcing (BPO) solutions enable customers to make this transition in a way that is tailored to their specific goals and requirements.

“Our BPO services are a natural strategic expansion for our business,” says James F. DeSocio, President & CEO of Intellinetics. “For us, BPO is a vertically integrated model that delivers results and peace of mind for our customers, one partner who does it all. Intellinetics offers electronic content management, document conversion, and cloud migration solutions for government, K-12, law enforcement, healthcare, and commercial customers. Our digital mailroom service can be as straightforward as scanning your physical mail and forwarding it to your team in an electronic format. However, we can take it to next level and incorporate traditional scanning with advanced capture through optical character recognition (OCR), machine learning (ML), and API data integration to capture important information from your documents and route it to other business processes. Our mission is to not only automate tedious tasks like invoicing, mail processing, and document redaction, but to fundamentally transform the way our customers can leverage data and information at every stage of the process. Starting with things like paper mail BPO, legacy record scanning, and organizing and hosting unstructured digital documents, to providing efficient workflow routing, business intelligence (BI) and data visualization, Intellinetics has solutions and best practices to drive change, eliminate inefficiencies, and quickly adapt to market conditions.”

“As a long-time Intellinetics customer, it’s exciting to know they are constantly innovating and transforming their platform and services to meet our changing work environments,” says Kevin Mathew, Application Support Manager, On Top of the World Communities (OTOW). “The ability to have them effortlessly automate the routing and approval process, as well as the general ledger coding of our AP invoices, enables us to focus on other strategic decisions for our business.”

DeSocio continues, “When businesses outsource to Intellinetics they experience technological efficiencies, achieve cost reduction, leverage highly-skilled professionals, improve productivity, and can focus on their core business activities and mission.”