IR Prognosis for Unified Communications Obtains IT Pro Tool Certification

By CIOReview | Friday, March 18, 2016



ORLANDO, FL: IR Prognosis, the proprietary product of Integrated Research (IR), a distributor of performance management software, is now accredited with IT Pro Tool certification in monitoring Skype for Business. IR, a Microsoft Unified Communications partner since 2010, allows customers to effectively leverage Skype for Business for their UC operations. The company’s s state-of-the-art UC solution administers many of the world’s largest Skype installations that include customers with more than 100,000 end points.

“The overall health and user experience of communications systems across the enterprise is mission critical,” said Srini Raghavan, Product Management Principal, Skype, Microsoft. “Skype for Business IT Pro Tools partners help customers to accelerate deployment and adoption of Skype for Business and migration from existing legacy communications systems.”

Prognosis assists customers and partners to successfully plan, deploy, test, operate and optimize Skype for Business around all the aspects of the solution including voice, video, collaboration and conferencing. Use of Prognosis starts with infrastructure assessment where its software evaluates a company’s network to make sure it is ready to handle the demands while deploying the Microsoft unified communications (UC) software. Moreover, the solution provides mental prediction and automation across a broad multi-vendor communication environment.

The solution also equips its clients with the ability to perform in a less network intrusive way to gain real-time insights and deep network visibility without any deep rooted investigation. In order to ensure the effectiveness of all the systems, it employs a functional deployment strategy that continuously scans the state of a network. According to Gartner, “Regardless of whether a VoIP/UC environment is self-managed or maintained via a third party, VoIP/UC-specific monitoring tools are a fundamental prerequisite to the success of any VoIP/UC project.”

The certification coupled with IR’s newly expanded Testing Solutions offering, represents Integrated Research’s continued innovation and leadership in end-to-end performance management for UC and contact center solutions. The company has an extensive clientele which includes more than 120 companies in the Fortune 500 list, taking its global service to over 13 million endpoints.