Latest Accenture Duck Creek Billing Software to Streamline Insurer's Business Processes

By CIOReview | Wednesday, July 9, 2014

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NEW YORK: Accenture, a technology services, management consulting and outsourcing company, announced the release of its latest billing software – Duck Creek Billing software – that enables Property and Casualty insurers to offer better customer service and enhances efficiency of customer support staff.

The highlight of this latest billing software is its simplified configuration for swift defining of payment plans and an intuitive user experience.

The update also enables insurers to offer a host of payment-related features to their customers. With the latest payment plan configuration, insurers could build specialized payment plans, increase payment options for customers and maximize policy equity.

Streamlined management and support for agency-based business is achieved through open items processing automation enabled by the latest agency bill processing. Cost benefits for insurers come in the form of increased premium collection and decreased bad debt write-offs achieved through automated bad debt recognition and collection options. The update also allows for easier examination and efficient management of all billing receivables through consolidated view of billing processes.

“Our team is continually enhancing our software in order to deliver greater user efficiency and improve customer service,” says Michael A. Jackowski, global managing director of Accenture Duck Creek. “This release builds on the core strength of our codeless configuration approach, which empowers users to define and deploy new payment plans and recoup fees quickly, through an easy-to-use application.”