Message 360: New Communications API launched by Ytel

By CIOReview | Tuesday, May 24, 2016
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North America recently announced the launch of a communications API, message 360Fremont, CA: Ytel, a contact center software solutions provider across North America recently announced the launch of a communications API, message 360. Message 360 offers voice integration, text, direct mail, as well as email services within any web based applications by the addition of just a few lines of code.

"By using message360, midmarket and enterprise businesses can readily acquire support for advanced communication functionalities within their platform," said Nick Newsom, CEO, Ytel. "We have priced the product competitively, and we provide white glove service for each customer."

Manifold data centers spread throughout North America aid geographical redundancy, resulting in maximum up-time, provides the infrastructure for message 360. Moreover, recognized by the US Congress for its innovations in cloud based communications networking that support enterprises worldwide, Ytel communications also provide direct access to Tier-1 carriers.

Developers working with message 360 can choose from a variety of available helper libraries supporting the most popular coding languages including Ruby, Java, PHP, .Ney, Node.js, and Python. Message 360 also provides support for XML and JSON response formats offering more customization and organization options.

"Voice, text, email, and direct mail will be the primary channels for use in the API," said Matt Grofsky, CTO, Ytel. "The infrastructure is self-maintained and scalable; we are on track to complete over 1 billion interactions over Ytel's network in the current month."