Message 360: New Communications API launched by Ytel
Fremont, CA: Ytel, a contact center software solutions provider across North America recently announced the launch of a communications API, message 360. Message 360 offers voice integration, text, direct mail, as well as email services within any web based applications by the addition of just a few lines of code.
"By using message360, midmarket and enterprise businesses can readily acquire support for advanced communication functionalities within their platform," said Nick Newsom, CEO, Ytel. "We have priced the product competitively, and we provide white glove service for each customer."
Manifold data centers spread throughout North America aid geographical redundancy, resulting in maximum up-time, provides the infrastructure for message 360. Moreover, recognized by the US Congress for its innovations in cloud based communications networking that support enterprises worldwide, Ytel communications also provide direct access to Tier-1 carriers.
Developers working with message 360 can choose from a variety of available helper libraries supporting the most popular coding languages including Ruby, Java, PHP, .Ney, Node.js, and Python. Message 360 also provides support for XML and JSON response formats offering more customization and organization options.
"Voice, text, email, and direct mail will be the primary channels for use in the API," said Matt Grofsky, CTO, Ytel. "The infrastructure is self-maintained and scalable; we are on track to complete over 1 billion interactions over Ytel's network in the current month."
By Debra Jensen, CIO, Charlotte Russe
By Phil Jordan, CIO, Telefonica
By Alberto Ruocco, CIO, American Electric Power
By Sven Gerjets, SVP-IT, DIRECTV
By Adrian Mebane, VP-Global Ethics & Compliance, The Hershey...
By Mike Fitton, Wireless Business Unit Director, Altera
By Jim Kaskade, VP and GM, Big Data & Analytics, CSC
By Graham Welch, Director-Cisco Security, Cisco
By Michael Watkins, Senior Product Director, Global Knowledge
By Nelson C. Vincent, EdD, VP for IT and CIO, University of...
By Sharon Gietl, VP-IT & CIO, The Doe Run Company
By Arnold Leap, CIO, 1-800-Flowers.com
By Gary Barlet, CIO, USPS OIG
By Mike Dieter, CTO, Transplace
By Bill Schimikowski, VP, Customer Experience, Fidelity...
By Kevin Kometer, CIO, CME Group
By John Landwehr, Public Sector CTO, Adobe
By Marc Probst, CIO & VP, Intermountain Healthcare
By Charles Koontz, President & CEO, GE Healthcare IT & Chief...
By Jeff Bauserman, VP-Information Systems & Technology,...