MICROS Systems Launches MICROS mTablet E-Series and MICROS Engagement Feature

By CIOReview | Wednesday, May 28, 2014

FREMONT, CA: MICROS Systems, a provider of information technology solutions for the hospitality and retail industries, has launched its new MICROS mTablet E-Series and the new MICROS Engagement feature.  The MICROS innovations allow staff members to perform multiple activities from one device, including making guest interactions extraordinary, while providing advanced capabilities that will significantly raise the bar on what a modern point of sale system should be.

The MICROS mTablet E-Series allows hospitality and retail staff to elevate guest engagement.   The mTablet E-Series, which is available in an eight-inch and eleven-inch size, offers an extended battery life, and operates on Microsoft Windows 8.1 Embedded Industry Pro. The eight-inch handheld tablet is perfect for on-the-go staff, while the eleven-inch version is also fully compatible with the MICROS mStation base providing staff the flexibility to be mobile or use it as a workstation option with full peripheral connectivity. Optional sleeves for either mTablet size facilitate secure payment on the device.

The MICROS Engagement feature brings a highly animated and interactive element to the MICROS mTablet E-Series when running MICROS Simphony in a food and beverage establishment.  The MICROS Engagement feature offers a fluid, beautiful touch experience with an ultra-modern look and feel with interactive live tiles that can display and promote numerous content including specials of the day and upcoming events, connection to the loyalty program, external content feeds for guest entertainment, and the ability to take orders. It is also very configurable and highly customizable for preference and can access actionable data, analytics and tools for management staff.

“We are very excited to introduce our new MICROS Engagement Feature and MICROS mTablet E-Series at this year’s NRA Show. Mobility continues to be a consistent theme for technology in hospitality and retail.  In Food & Beverage, it is not enough to be able to just take an order on a device at a table.  The guests want to be able to interact with the technology as well.  Providing an exceptional guest experience goes beyond the quality of food and service, it includes the entire guest interaction,” stated Russell Butler, Senior Vice President of Global Research and Development, MICROS Systems.