Microsoft Advisor Subscriptions Now Available As Microsoft CSP Service Plan

By CIOReview | Wednesday, August 26, 2015
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SANTA ANA, CA:  Ingram Micro, master Cloud Service Provider announces the global availability of the Microsoft Advisor to Microsoft Cloud Solution Provider (CSP) service plan. The company converts Office 365 Advisor subscriptions to Microsoft CSP program that is designed to provide channel partners increased profitability, revenue and the responsibility of customer relationship from contracting to invoicing and technical support.

A simple three-step process converts Advisor subscriptions to the new CSP program on the Cloud Marketplace. This is an automated process to provision, bundle, invoice, manage and support Microsoft Cloud Solutions with greater ease and efficiency. Additionally, Ingram Micro is authorized to sell cloud services via the Microsoft CSP program in over 40 countries.

"As the first tier-2 partner to automate the conversion of Microsoft Office 365 Advisor subscriptions to CSP through a single portal, we are excited to deliver a service plan that accelerates the transition and the adoption of CSP," says Nimesh Dave, Executive Vice President, Global Cloud, Ingram Micro.

The customers of Microsoft Office 365 Advisor subscription can adapt to its equivalent CSP subscription through Ingram Micro, without any penalty. Unlike the Microsoft Advisor model, now channel partners are given complete control over pricing, billing, and support for Office 365. The service can be merged with other cloud solutions on Ingram Micro Cloud Marketplace and a consolidated invoice can be received.

"Channel partners who have direct control of their client relationships, have higher retention and greater opportunity for attached services. By migrating from Microsoft Advisor to CSP, channel partners can take full control of the advantages of Microsoft Cloud Solutions," explains Phil Sorgen, Corporate Vice President, Worldwide Partner Group at Microsoft Corp.

For better success in cloud business, Ingram Micro offers Office 365 support through the Ingram Micro Service Desk, which is a fee-based, quality-driven service with 24/7/365 multilingual team. It provides Level 1 technical support for front-office, desktop and other IT-related issues via phone, e-mail and chat.