Mnet Financial Launches Software to Voice Patient's Discrepancies Related to Credit Bureau

By CIOReview | Wednesday, July 29, 2015

FREMONT, CA: Mnet Financial, the Receivables Management company and licensed collecting agency of surgical industry, announces the launch of new credit dispute software, designed to review and react to patient disputes and complaints.

The credit dispute software has been devised to track a patient’s name, the date that they made contact with Mnet Financial, and how they made their complaint; whether by telephone or in writing. It also keeps record of what the specific response provided to the patient and which member of the compliance team has been working with the dispute. Additionally, the software makes note of the resolution agreed upon, the stages in which the resolution was enacted, as well as the ultimate outcome of the issue.

In order to be compliant with the Fair Credit Reporting Act (FCRA), Mnet Financial has created this new software to ensure unconditional compliance for all providers that make use of financial services provided by Mnet Financial.

 “We have been very concerned with the prospect of creating a software that will protect the interests of our clients, ensuring that they are always compliant with the law. Our consultative services combined with this new software have enabled us to provide a comprehensive compliance suite for revenue cycle companies and medical providers throughout the country” said David Hamilton, CEO, Mnet Financial.