Mobius Joins Alida Partner Network in Europe to Enhance Customer Experiences
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Mobius Joins Alida Partner Network in Europe to Enhance Customer Experiences

By CIOReview | Wednesday, September 29, 2021

Mobius Business Redesign joins Alida's Partner Network to help companies in Belgium, France, and the Netherlands improve customer experience (CX) and insights.

FREMONT, CA: Alida, a market leader in Total Experience Management (TXM), adds Mobius Business Redesign to its Partner Network to help companies in Belgium, France, and the Netherlands improve customer experience (CX) and insights.

Mobius assists clients in enhancing their customer experience by designing and implementing sustainable business solutions at critical points in the customer lifecycle. With the Alidas TXM platform, which is customized to deliver industry- and role-specific information and engagement methods for closing the feedback loop, Mobius will assist their clients in determining the truth about their consumers and responding to their requirements. Alida and Mobius will collaborate to provide actionable insights to enable companies to make innovative and informed business decisions to enhance customer, employee, product, and brand experiences.

“We are constantly seeking for the best performance options for our customers to deliver quality to their customers. The cooperation with Alida enables our clients to get better insights and true understanding through reliable information of their customers and employees,” says Arthur Wendel, Director at Mobius. We are excited to start this joint effort to create more value to businesses in Industry, Retail, Services, and Society.

“The Mobius team is known for their sustainable results in driving impact for their clients through implementing innovative and creative solutions,” says Ross Wainwright, CEO of Alida. “We are thrilled to welcome them as our partner and look forward to working together to help organizations across Europe in implementing market-leading solutions to enhance customer experiences.”

Alida’s Partner Network supports development for businesses of all sizes by delivering the tools, enablement, and professional support necessary to transform customers’ truth into action. As the global authority on engaging and online communities for continuous consumer feedback, partners rely on Alida’s software to help them offer strong insights and a competitive edge to their clients.

“Mobius is an excellent addition to Alidas partner ecosystem. Their extensive expertise in CX consulting along with our Alida platform will be invaluable in helping businesses to optimize the power of TXM,” says Gary Smith, SVP & Channel Partner Alliances, Alida.